Provider Connection
May 2020
We are pleased to provide the following updates, and encourage you to share this information with others in your practice. If you have any questions or need assistance, refer to our  Administrative Manual for Participating Providers  or feel free to contact us.
PA Logic Solutions Update
PA Logic Solutions, formerly HDI Solutions, is the precertification reviewer of prescription drugs on behalf of HMAA and Charter Communications’ health plans. PA Logic Solutions is updating its drug precertification forms and website on May 30, 2020 to remove references to HDI. 
You may access the revised precertification forms at . In addition, following are updated website links. 

  • Download forms or submit a prior authorization online: (replaces

  • Submit a prior authorization online: (replaces 
Free HMAA Face Mask and Ear Protector
HMAA is giving their Facebook and Instagram followers a free reusable 2-layer fabric mask with filter pocket and an ear protector if they complete 4 easy steps. Check out the HMAA Wellness giveaway post for details and get one for yourself or as a gift while supplies last! 

Note: This mask is not intended for use as a medical device. Free shipping. U.S. addresses only. No purchase necessary.

Please stay safe and healthy during these challenging times! 
Watch HMAA’s Mommy Moments 
Did you miss any of HMAA's Mommy Moments? We partnered with Hawaii News Now’s HI Now team to create this series with the goal of giving support and educating parents on various topics, including tips for expectant and new moms.
You can view any segment from HMAA's website. Stay tuned for the return of Mommy Moments with new topics starting in September!
Mahalo to our Survey Participants 
Thank you to all who participated in our recent satisfaction survey! Those who responded by March 31 were eligible to win one of five $100 VISA gift cards. Congratulations to our lucky winners – Daniel C., Kelli S., Maria N., Michael M., and Shusuke A.!

Our provider survey is still available online . We appreciate and value your confidential feedback, which will be used to improve our processes and service. 
Need Assistance?
If you have any questions, please contact us Monday through Friday, 8 am to 4 pm HST. Thank you for participating with HWMG!

Provider Relations 
Phone (808) 791-7557
Toll-free (800) 621-6998 ext. 304
Fax (808) 535-8314