Electronic filing and billing of health care is now the norm in most clinics but not all. I've elected NOT to participate in electronic filing/billing because of the fee-for-service structure of my clinic. As my patients know, we DO give them a claim form with appropriate codes that they can self-submit to their health insurer for possible reimbursement/application to deductible.
Having said that, I receive requests from time to time to fill out various insurance-related forms from both patients and health insurers. It appears as though I will be needing to fill out more online "pre-authorization" forms on some medications that my patients have been taking (sometimes for years) and insurers would prefer be changed. Many times my patients are quite happy and do not want to change medications.
This is just a reminder that I will need to charge for my time addressing any insurance-related paperwork. This is also addressed in the Policy & Procedure form.
Thank you, again, for your understanding.