Pen CS PHN eNewsletter
September eNews:
  • 2019 National PHN Conference
  • User Group Update: PIP QI
  • PIP QI Product Releases
  • PIP QI Data Submission Options
  • Genie Release
  • Practice Notification: Security Enhancements for Pen CS Help Desk
  • Support Update
  • Medtech Service Advice
  • Webinars
2019 PHN Conference, 19th & 20th September
We look forward to seeing you at the Pen CS 2019 National PHN Conference, this Thursday 19th September and Friday 20th September. 
View Conference webpage here , including speakers and schedule.
Speaker Spotlight
View all speakers here .
Delivering Precision Based Patient Care for the NHS
Dr Julian Brown
 Clinical Lead, General Practitioner & Director, Prescribing Services – NHS England
HPV Vaccine: From Inception to a World First Impact
Professor Ian Frazer
 Professor, Faculty of Medicine, Affiliate Professor, the University of Queensland Diamantina Institute. Affil Professorial Research Fellow, Institute for Molecular Bioscience, University of Queensland
Cancer Screening – Challenges and Opportunities
Professor John Zalcberg, OAM
 Professor & Tony Charlton Chair of Oncology, Cancer Research Monash University
Community Wellness - The New Paradigm for Better Health
Dr Harry Nespolon
RACGP President, General Practitioner
User Group Update: PIP QI
Thank you to all those that participated in Pen CS User Group on Thursday 12th September 2019.

Topics covered:
  • PIP QI Update
  • Update on Definition of a Visit
  • Best Practice Update
  • PAT BI Update
  • PIP QI Submission
  • Product Demonstration
  • MBS Items Report
  • Support Update

Slides can be found on the Pen CS Resources Portal or download them here .
Releases - End of September 2019
  • PIP QI Professional: PAT CAT ‘10 Improvement Measures’ Graphs and Report
  • PIP QI for General Practice: CAT4 ‘10 Improvement Measures’ Graphs and Report
  • PIP QI for General Practice: Topbar '10 Improvement Measures' Data Quality App
PIP QI on Topbar
Demo Requests
If you would like to demo PIP QI Essentials or the Consent Management Portal, please contact your Account Manager. 
PIP QI Data Submission Options
Pen CS is providing four options for data submission:
  1. Full data extract submitted to PHN (de-identified patient level data)
  2. PIP QI Eligible Data Set submitted to PHN (de-identified patient level data)
  3. PIP QI Eligible Data Set submitted to PHN (aggregated practice data) - Example: for practices who are self-funded - (Must occur under the PIP QI Incentive Exemption until de-identified patient level data can be submitted to PHN)
  4. PIP QI Eligible Data Set submitted to PHN (aggregated practice data) - Example: for practices without Pen CS software (Cloud and on premise) – Must occur under the PIP QI Incentive Exemption until de-identified patient level data can be submitted to PHN.)

These options enable PHNs to:
  • Receive the full data set
  • Receive the PIP QI Eligible Data set, with patient level data
  • Receive the PIP QI Eligible Data Set, with aggregated practice data – for self-funded practices or practices without Pen CS software.

Genie
Pen CS and Genie have been collaborating over the last 12 months to provide full integration of Genie with CAT4. This is scheduled for release at the end of September and will allow Genie practices to makes use of the full set of CAT4 functionalities, be able to participate in PHN data driven programs and be able to make use of CAT4 for PIP QI Reporting. More information will be available at the time of release.
Support Update - Data Submission - Current Wait Period: 1 Day
In the count down to 15th October, Pen CS is making sure our Support team is ready to service your requirements.

From 23rd September we are prioritising the installation of Scheduler, the software required for PIP QI data submission. These 30 minute booking requests will take priority from 23rd September to 15th October.
Extended support hours:
  • Monday – Friday: 7:30am to 6:00pm
  • Saturday: 9:00am to 5:00pm

Visit Make a Booking , and select ' Scheduler Installation' to request a booking.
Medtech Service Advice
For Medtech Data Mapping support enquiries, please contact the Medtech support team or call 1800 148 165 .

Pen CS does not maintain data mapping for Medtech. More information can be found here . 
Notification of Security Enhancements for Pen CS Support Help Desk
Pen CS wishes to notify you of a recent case where an unknown caller falsely represented themselves as an employee of Pen CS and asked a Practice for access to their server. This case was reported to Pen CS by a PHN.

Resultantly, Pen CS advised all attendees in the User Group on 12th September of this instance and is now notifying you to bring your attention to this case so that you may disseminate appropriate communication to your Practices.

Pen CS will be implementing the following approach to minimise any opportunity for further misrepresentation:
  • Pen CS notice to PHNs
  • Pen CS Statement issued – for PHNs to share with Practices
  • Pen CS to include this statement in the GP Newsletter distributed on 1st October
  • Pen CS Support to provide an Appointment Code/Ticket Number for each Support request, so that the Practice can verify that it is legitimately Pen CS calling.

We support your approach to notify practices to reduce any potential fraudulent support calls. 

Please share this support update from Pen CS with your Practices, as appropriate.
PIP QI - Improvement Measures for Patients with Diabetes
This webinar will show you some examples for quality improvement (QI) activities around diabetes.

Learning Outcomes:
  • Participants will be shown relevant pathology and other reports that can be used for QI activities around diabetes
  • Know how to report on the three QI measures defined for PIP QI for patients with diabetes
  • Learn how to access additional resources

Date : Tuesday, 17th September 2019
Time : 1:-1:30pm AEST

CAT Plus and PIP QI for New Users
This webinar is designed for new users and will cover the basic functionality of CAT4 and Topbar in the context of PIP QI. This session is more about the user interface and functionality than the details of PIP QI – if you are a more experienced user, we are running more specific sessions for the ten improvement measures. 

Learning Outcomes:
  • Be familiar with the user interface of CAT4 and Topbar
  • Know how to apply filters and interpret reports relating to quality improvement
  • Learn how to access resources relevant to Pen CS products and PIP QI

Date : Tuesday, 1st October 2019
Time : 1-1:30pm AEST

CAT Plus and PIP QI - more on Improvement Measures
Last month we covered the improvement measures related to diabetes, now we will be highlighting the remaining six improvement measures. These sessions are aiming at intermediate users as we will be focusing on the reports and filters related to the improvement measures defined for the PIP QI.

Learning Outcomes:
  • Improvement Measure Smoking Status
  • Improvement Measure Weight/BMI
  • Improvement Measure Alcohol Status
  • Improvement Measure Cervical Screening
  • Improvement Measure Influenza for COPD/65+ year old patients

Upcoming Dates :

Time : 1-1:30pm AEST
Topbar for Beginners
A demonstration of Topbar, clinical decision support tool. This 30 minute demo will show the functionality and value of Topbar for new and mid-level users.

Upcoming Dates :
  • Tuesday, 24th September 2019. Register.
  • Thursday, 24th October 2019. Register.

Time : 1-1:30pm AEST
CAT4 for Beginners
This 30 minute session is designed to give new and existing users of CAT4 an overview of the functionality and showcase examples of the use of the tool in general practice.

Upcoming Dates :
  • Wednesday, 25th September 2019. Register.
  • Tuesday, 29th October 2019. Register.

Time : 1-1:30pm AEST
Previous Webinars
Find more webinars here .