First, to do the work, you need equipment and not just any machine will do. Lifting, safety and technology requirements all must be met in addition to being the right equipment for your specific task. This past summer, PLM began executing a plan to move the needed machines to the Canada region - ready to go to work.
The second most important item to meeting customer needs in this region is the support of this equipment
through the PLM Product Support teams. This means having enough heavy equipment technicians on-hand for maintenance, service, and repairs.
PLM has an incredibly high-standard team in place led by John Bilawka, PLM Canada Product Support Manager. They understand the pipeline industry, what it needs to keep your machines up and running, and takes the safety of the equipment and of everyone in and around it on the jobsite – very seriously.
What’s more is that even when busy in the service facility, the PLM product support team continues to prioritize visiting with customers on their jobsite to address any challenges and present sustainable solutions.