Notice#: PN 2023-21

 

Issued: December 13, 2023

 

To: All CT BHP Providers

                     

Subject: Coming Soon: Provider Portal Enhancements with Availity Essentials

Dear Provider,


This notice provides advanced notification of Provider Portal Enhancements with Availity Essentials for Connecticut Behavioral Health Partnership (CT BHP) Providers.


Fast Facts:

  • Effective March 1, 2022, Availity Essentials became the preferred claims platform for Carelon commercial networks. CT BHP providers who have crossover with other insurance networks, currently registered with Availity, can submit commercial claims and check member eligibility.
  • The enhanced Availity Essentials will be introduced on January 10, 2024. This update brings a range of new features, including a dedicated CT BHP payer space, the ability to check member eligibility, review previously submitted authorizations, and access existing Carelon Behavioral Health portals.
  • You will have the ability to link your ProviderConnect ID to Availity, for a single sign-on feature to the authorization portal, ProviderConnect.
  • Your current ProviderConnect URL will remain unchanged for now and will continue to be accessible. Any future plans to modify the ProviderConnect homepage will be communicated well in advance.

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Please select below to read the full notice.


Access the FAQ Document

Questions for the CT BHP Provider Relations team? Please submit them using the link below.

Submit Your Question

Available Training Dates

Select the links to register


Register and Get Started with Avalilty – Live Webinar

Wednesday, January 3, 2024 @ 3:00-3:30 PM ET

Wednesday, February 7, 2024 @ 3:00-3:30 PM ET



Get started with Availity Essentials for Providers

Thursday, January 11, 2024 @ 10:00 – 11:00 AM ET

Wednesday, January 17, 2024 @ 2:00 – 3:00 PM ET

Must have active user account to Availity for these sessions



Availity Provider Portal Enhancements

Provided by Carelon

Tuesday, December 19, 2023 @ 12:00 – 1:00 PM ET

Monday, January 8, 2024 @ 12:00 – 1:00 PM ET




Sincerely,


CT Behavioral Health Partnership

Administered by Carelon Behavioral Health