Message from 5Star Life Insurance
How we are responding
We are concerned not only about our customers’ health but also their financial well being. We understand that some of our customers may experience financial hardship and may find it difficult to continue making payments for their benefits as a result of consequences from the outbreak.
In order to maintain coverage, we have implemented safeguards to keep policies in force that are aligned with market observations and guidance we are receiving from various state Department of Insurance communications to ensure that all policyholders can have the same peace of mind during this time.
In addition to this email, we are likewise posting a notice on our website and on the employer administrative portal, encouraging members to reach out to our account management or customer service team for more details and information on these efforts.
You will continue to hear from us as events unfold and while we adapt our services and protections accordingly. In the meantime, please take care of your health and that of your loved ones. We greatly value your partnership and place the greatest priority on being of assistance to you and your business during this time of need.
* 5Star Life is currently rated A- (Excellent) with a Stable Outlook by A.M. Best (affirmed November 21, 2019). For the latest Best’s Credit Rating, access