United Way of Connecticut
Press Release

Celebrate 2-1-1 Day This Sunday 
United Way of Connecticut 2-1-1 connects people to services 24/7/365

Rocky Hill, Conn. - On Sunday, 2/11, celebrate National 2-1-1 Day by reminding your family, friends, neighbors and coworkers to call 2-1-1 or visit 211ct.org for the information, education and connection to services they need. Are you in a housing crisis? Are you or someone you care about in need of mental health services? Are you looking for an opportunity to volunteer in your community? In Connecticut, 2-1-1 Contact Specialists are ready to help 24 hours a day, 7 days a week, 365 days a year.   

2-1-1 is a free, confidential information and referral service that connects nearly 94 percent of our nation to essential health and human services either online or over the phone. 2-1-1 Connecticut is one of more than 200 2-1-1's located throughout the country.


For a closer look at our call data visit 2-1-1 Counts (http://ct.211counts.org) and check out 2-1-1's real-time data dashboard.  Filter data by town, zip code or legislative district to explore the top needs in your community.
Every day, highly-trained 2-1-1 Contact Specialists help callers access basic needs assistance, community resources and financial stability programs and resources such as free tax preparation assistance, job training and budget coaching. Contact Specialists also help callers in distress find relief when they are faced with food insecurity, homelessness, a mental health crisis or addiction. In 2017, 2-1-1 received more than 310,000 requests for service and more than 1.6 million web visits were made to 211ct.org. 2-1-1 is proud to be the first place Connecticut residents turn to access help and find resources in their communities.

United Way of Connecticut 2-1-1 also stands ready to respond to natural disasters and emergencies both in Connecticut and across the nation. In the wake of Hurricane Harvey, 2-1-1 Contact Specialists fielded more than 500 calls from hurricane victims in the Houston Texas area.  At the request of United Way Worldwide, 2-1-1 Connecticut created a website that was used by 2-1-1's across the nation to connect Hurricane Irma victims to disaster relief resources. This website was visited more than 8,000 times and served as a model for future disaster response. 2-1-1 Connecticut continues to help victims who relocated to Connecticut after the devastating damage of Hurricane Maria. Displaced families and individuals from Puerto Rico and the U.S Virgin Islands who are in need of shelter, disaster case management and community resources have called 2-1-1 more than 3,500 times. 

2-1-1 Connecticut is operated by United Way of Connecticut and receives support from the State of Connecticut and Connecticut United Ways.

About Connecticut United Ways

Connecticut United Ways advance the common good by creating opportunities for all, with a particular focus on education, income/financial security, health, and basic needs - the building blocks for a good quality of life. We engage people and organizations throughout our communities who bring passion, expertise, and resources needed to get things done, and we invite everyone to be part of the change.

About 2-1-1 Connecticut
2-1-1 Connecticut is a free health and human service information and referral service, with a continuously updated database of more than 4,000 agencies and 40,000 programs and services. Free, confidential assistance is available 24 hours a day, 7 days a week, every day of the year online at 211ct.org and over the phone by dialing 2-1-1. 2-1-1 Connecticut has organizational accreditations from the Alliance of Information and Referral Systems (AIRS), and the contact center is certified by the American Association of Suicidology for crisis intervention.
United Way of Connecticut
1344 Silas Deane Highway
Rocky Hill, CT 06067
Phone: (860) 571-7500 Fax: (860) 571-7525
Media Contact
Annie Scully
Phone: (860) 571-7500