COURSE DESCRIPTION:
Centralize or decentralize all or part of the operation? This is the question that agencies must address in the asset management environment. First, learn what each option can mean for your agency; then sharpen your management planning, including your work order system and personnel management skills. Learn how to formulate work standards and improve your PHAS score; communicate effectively with staff members and residents. Through case studies, experience new ways of doing the business of maintenance.
CONFIRMED TRAINER:
Dennis Morgan, NAHRO Faculty
Who Should Attend:
Property Managers who want to improve their housing agency's maintenance operations, i.e. Maintenance Directors, Maintenance Foremen, Executive/Deputy Directors, and Maintenance Supervisors.
LEARNING OBJECTIVES:
- Learn to manage processes
- Learn to manage people
- Administer significant components of the business
- Develop plans for implementation
SCHEDULE:
Day 1
: 8:00 - 8:30
am
-
Check In (day 1 only)
Day 1 - 2
: 8:30
am
- 4:30
pm
-
Training
Day 3
: 8:30
am
- 2:30
pm
-
Training
Day 3
: 2:30
pm
- 4:30
pm
-
Certification Exam
NAHRO Continuing Education Units (CEUs)
Training Completion = 1.75
Certification Exam = 0.20
Total = 1.95
