ETS adjusts service in response to workforce shortages
January 12, 2022

An increase in Omicron cases presents a challenge for operating many critical public services across the country, including public transit. In response to staffing shortages, temporary, short-term service adjustments are in effect for Edmonton Transit Service (ETS). More than 98 per cent of bus service, including Saturday and Sunday bus schedules, will not be affected. Capital/Metro LRT service, On Demand Transit, DATS and regional service will continue to operate at the current levels at this time.

“The health and safety of our riders and staff remain our top priority, and we understand changes to bus service may create challenges for some riders. This is top of mind, and we are working to minimize any disruption to riders as much as possible,'' said Carrie Hotton-MacDonald, Branch Manager, ETS. “We will continue to monitor the service closely and we thank riders for their patience and understanding.”

To minimize the impact on riders, most school special routes remain on current schedules, and adjustments are targeted on routes which already have high frequency service.

A full listing of bus service adjustments is available at ETS is working to update the trip planning tools (Transit app, Google Maps and the trip planner on by January 15.  

Transit riders are encouraged to plan their trips using the Transit app, Google Maps, or the trip planner at Note that some routes/trips may not have real-time updates available until January 23. Edmontonians can also call 311 for trip planning assistance.
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