During the week of July 22nd, several updates to the PTCS Online Registry will be made to streamline the project entry process and address user concerns. For more details about these improvements, please click here.
Three site details will be moved to the measure details screen. The heated square footage and the existing and backup heating system types were relocated to the screen where you enter the measure details to decrease the number of errors and corrections.
Company Administrators will be able to enter projects for multiple technicians at their company. Please contact the PTCS Customer Service team at ResHVAC@bpa.gov or 1.800.941.3867 to ensure you have the appropriate permissions.
Process will be updated for heat pump AHRI numbers that do not validate.
Users will be able to enter all the remaining measure details and the PTCS Customer Service Team will verify the project.
This will save users the extra step of having to submit their project to the PTCS Team for entry.
Users will be able to enter a second duct sealing and heat pump for the same site address. This includes two separate heat pumps and two separate duct sealing projects.
The Owner Address information will be removed from the entry screens and reports.
The Compressor Low Ambient Lockout (LAL) question and answers clarified to reduce confusion.
For further information or questions, please contact the PTCS Team at