Customer Service Center Lobby Reopens
Padre Dam’s Customer Service Center is now open to the public. The lobby is open during normal business hours to pay your bill, speak to a Customer Service Representative and learn more about Padre Dam. We look forward to welcoming you back to our Customer Service Center. 

Lobby Hours:

Monday - Thursday: 9am-4:30pm
Friday: 8am-12pm 
Padre Profile: Larry Costello
Larry Costello is passionate about ensuring workplace safety for Padre Dam employees while also protecting the District from liability. Learn about the many hats that he wears as the District’s Safety and Risk Manager:
Late Fees for Past Due Balances to Resume
Padre Dam’s Board of Directors voted (4-1) to resume billing late fees on utility bills for unpaid past due balances beginning August 1, 2021 after pausing fees during the COVID-19 pandemic.

The District plans to resume water service shutoffs for non-payment beginning on October 1, 2021. Customers experiencing challenges paying their bill are encouraged to contact Customer Service at 619-258-4600.

It is our priority to work with customers to reduce delinquent amounts in an effort to avoid shut-offs. The District is returning to pre-pandemic policies set forth in its Rules and Regulations to ensure compliance with California State Laws.

WaterSmart Landscape Contest Winner
Frank Edward’s landscape is bursting with bright colors and textures. Vibrant yellow, orange, red, green and purple flowers and plants spring to life where there was once just dry and patchy grass. Water storage features like a small pond and rock river bed add depth and shape to the contoured yard.

Frank began his water efficient landscape journey in 2018, when he attended a three-hour WaterSmart Landscape Workshop at Padre Dam’s Customer Service Center. Frank was tired of his high maintenance and thirsty drought-bleached lawn. He wanted his landscape to add to the overall attractiveness of his home.
During the course, Frank learned about the WaterSmart Landscape Makeover Series, a four class series that helped him through the process of preparing his space, designing his landscape, selecting plants and planning for irrigation. Frank had wanted a kidney bean shaped planter in his front yard for many years and decided to use that as a starting point to design his landscape.

Frank did extensive research both outside and as part of the WaterSmart Makeover Series, and by the end of the class he had a fully designed layout ready to be implemented. He set to work removing his old turf and installing his new landscape in the spring of 2019 and did all of the removal, designing and planting himself. He even constructed a small barn that acts as a shed and a footbridge over his riverbed to add unique and functional design elements. Altogether, the work took about a year to complete.

“It was a lot of hard work but it was also a lot of fun.” Frank said. “It was great to see all of my labor come to fruition.”