Jose Santiago had only been in Hartford for a couple of weeks when he made the connection that would change his life.
He saw a job opportunity that caught his attention – a position at Hartford Public Library’s Ropkins branch. Santiago had loved libraries since childhood, so he thought he would give it a shot.
Thirty-six years later, Santiago retired from Hartford Public Library in August.
“His kindness and thoughtfulness show through in all he does – for other coworkers and especially with our customers. He is patient, attentive and makes sure everyone gets the help they need. He is an amazing model of exemplary service, even when faced with challenging people and situations,” said HPL president and CEO Bridget Quinn-Carey.