Online services are a quintessential part of the new normal and our streamlined Ticket Management Portal is at the core of customer-friendly online service. By drastically reducing the need for in-person appearances, minimizing the number of touchpoints between staff and citizens, and digitizing nearly every facet of the ticketing process from issuance to payment to appeals, you’ll make handling tickets significantly easier—and more trustworthy—for everyone. If an online appeal has been denied, a request for an online hearing may be self-scheduled in the portal. Watch the trailer to learn more.