COVID-19 transformed the way we live and work, with commute changes among the most visible and dramatic shifts. Micro-transithelps public agencies improve transportation services while repurposing real estate assets for high-value uses.
Putting Places Worth Visiting in Parking Priorities
People don’t just want to park—they want to park and go somewhere worth visiting. Don’t miss these terrific lessons about just that from a century of urban parking and planning practice.
Building the Right Team for Your Organization
You can train and teach a lot, but it all starts with building the right team. Tips to finding the right people in the right combination—an excerpt from “How Not to Suck at Marketing.”
Great Trades
Proof small changes mean great things: trading informational courtesy cards for parking tickets makes a big difference in public perception for a Connecticut parking authority.
SPONSORED CONTENT
Online Services: Self-scheduling
Online services are a quintessential part of the new normal and our streamlined Ticket Management Portal is at the core of customer-friendly online service. By drastically reducing the need for in-person appearances, minimizing the number of touchpoints between staff and citizens, and digitizing nearly every facet of the ticketing process from issuance to payment to appeals, you’ll make handling tickets significantly easier—and more trustworthy—for everyone. If an online appeal has been denied, a request for an online hearing may be self-scheduled in the portal. Watch the trailer to learn more.
