Part D Enrollment Outcome (PDEO) Summer Series

Introduction:

ACL uses STARS to collect cost data when a SHIP team member actively assists in Part D prescription drug plan (PDP) and/or Medicare Advantage plan with prescription drug coverage (MA-PD) enrollment. These are called Part D Enrollment Outcomes (PDEO). By collecting this data, SHIPs can demonstrate the impact of their work on behalf of beneficiaries.

The Part D Enrollment Outcomes (PDEO) Process Webinar

June 25, 2025, 3:00 - 4:00 pm ET

Description

In this webinar, you will learn how to use the Medicare Plan Finder to gather PDEO cost comparison information and required documentation, how to accurately enter cost data into STARS, and how to upload required documentation into STARS. You will also hear about new PDEO Data Entry Checklists and other resources to clarify the many PDEO scenarios and refill cycles.

Audience:

This webinar is relevant to all STARS users who help beneficiaries with enrollment and report on outcomes. It may also be relevant to users who enter their SHIP data into a proprietary data system other than STARS, as long as they are helping beneficiaries enroll and are reporting the associated cost comparison data.

Speakers:

Melissa Simpson, ACL, and Amy Taylor and Robin Yuchasz, SHIP TA Center

PDEO Process Webinar 6/25

The Part D Enrollment Outcomes (PDEO) Quality Assurance Process and Best Practices Webinar

July 1, 2025, 3:00 - 4:30 pm ET

Description

This webinar provides SHIP leaders with a review of what the PDEO quality assurance (QA) review process looks like. We’ll share practical examples and tools from a state that has achieved a perfect (0%) PDEO error rate to help you improve your PDEO QA report outcomes.

Audience:

This PDEO QA review webinar is for all those who complete the PDEO QA review and reporting. It will help you prepare for the next PDEO QA review for the reporting period January 1, 2025 – June 30, 2025.

Speakers:

Robin Yuchasz and Amy Taylor, SHIP TA Center and Kathleen Gouveia, Massachusetts SHIP (SHINE)

PDEO QA Webinar 7/1

STARS Office Hours - Part D Enrollment Outcomes (PDEO)

August 5, 2025, 3:00 - 4:00 pm ET

Description

Join the SHIP TA Center for an open STARS Q&A session to ask us your burning questions about STARS PDEO data entry reporting and the PDEO quality assurance (QA) review process.

During registration, you will be prompted to tell us your questions so that we can prepare in advance.

*There will not be a structured presentation, and Office Hours are not recorded or archived.

Audience:

These office hours are relevant to all STARS users who help beneficiaries with enrollment and report on outcomes and/or the PDEO QA review process, whether entering data directly into STARS or through API.

STARS PDEO Office Hours 8/5

Interpreting Services

If you need American Sign Language (ASL) interpretation for this webinar, please email info@shiptacenter.org two weeks before the event.

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Who Receives SHIP TA Center Webinar Announcements?

The SHIP TA Center sends announcements to people registered to access the password-protected area of shiphelp.org who also have the “Add to Center Distribution List” box checked on their profile. Announcements are also role-based, depending upon the intended audience for each event. If you are uncertain about your user role or wish to change whether or not to receive SHIP TA Center publications, log in at portal.shiptacenter.org and select “My Profile.” Depending on the topic, some events are also advertised to SMP and MIPPA grantees by the SMP Center or NCOA.

SHIP Technical Assistance Center (SHIP TA Center)

info@shiptacenter.org | 1-877-839-2675 | shiptacenter.org

This webinar is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $1,480,903 with 100% funding by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS, or the U.S. government.