Dear FMS Stakeholders,
This morning The Arc Central Chesapeake Region FMS learned of a payroll processing error for the pay date June 4, 2021. FMS Participant Employees only received pay for one week, May 16-May 22. We are correcting the error for the week of May 23-May 29 and it will be paid on Monday, June 7. For FMS Participant Employees who receive direct deposit, some banks may show your pay later today.
We truly apologize for this inconvenience. We understand that this may cause a hardship. If this error caused an overdraft draft or other related fee to an FMS Participant Employee, The Arc Central Chesapeake Region FMS will reimburse the employee for the full amount of the fee.
Please complete the attached document and include a copy of your statement, bank document or other documentation that shows assessed fee. The completed form should be e-mailed to email@example.com and will be processed within 2 business days.
Thank you for your patience and understanding of this unforeseen issue.
FMS CUSTOMER SUPPORT
Service excellence is our goal.
Your FMS Team