Payroll Processing Error for the Pay Date June 4, 2021

Dear FMS Stakeholders,

This morning The Arc Central Chesapeake Region FMS learned of a payroll processing error for the pay date June 4, 2021. FMS Participant Employees only received pay for one week, May 16-May 22. We are correcting the error for the week of May 23-May 29 and it will be paid on Monday, June 7. For FMS Participant Employees who receive direct deposit, some banks may show your pay later today.
We truly apologize for this inconvenience. We understand that this may cause a hardship. If this error caused an overdraft draft or other related fee to an FMS Participant Employee, The Arc Central Chesapeake Region FMS will reimburse the employee for the full amount of the fee.
Please complete the attached document and include a copy of your statement, bank document or other documentation that shows assessed fee. The completed form should be e-mailed to fmspayroll@thearcccr.org and will be processed within 2 business days.


Thank you for your patience and understanding of this unforeseen issue.

FMS CUSTOMER SUPPORT
We love hearing from you and we are happy to address any questions or concerns you might have. FMS processing questions may be directed to the FMS team by opening a customer service ticketreaching out to the appropriate manager, or by calling us toll-free at 1.866.252.6871.

Service excellence is our goal.

Thank you,
Your FMS Team
The Arc Central Chesapeake Region Fiscal Management Services
Phone: 410.269.1883 or Toll-Free: 866.252.6871
Fax: 410.269.0034 or Toll-Free: 866.272.2236
Alternate Fax: 410.269.0091