Perks of Email Monitoring

April 2019

Friends,

A new season is upon us. We are focusing on happiness and growth this season.

Keeping our customers satisfied is a major goal o f ours. The key to meeting your customers' standards is by acknowledging what they expect from you.

Customers expect fast customer service. We are able to offer an affordable solution that is quick, efficient and professional - Email Monitoring Service. Email Monitoring is convenient and safe. If there is a message that requires fast action, we will let you know!

The lucky winner of our contest last month is Sarah at Gwinnett Family. We appreciate you filling out our survey

for a chance to win $50 credit on your account OR 3 FREE months of Live Chat. CONGRATULATIONS, Sarah!!

As always, we appreciate all the love we get from you. We wish you a joyful spring. If you have any questions, comment s email o r call us at 1.800.344.6470 .

Warmest regards,

The ASuperior Contact Center Team

*PLUS One-Time Set-Up Fee of $30.00

Holiday Hours

Hippity Hoppity

Easter's On Its Way!

Closing the Office for Good Friday? Altering your schedule for Easter Sunday?

Please let us know of any schedule changes, so we can give your customers the best experience possible.

Email Us Your Hours

Customer Service 101

What Customers Expect From You

Communication with a Real Person
Easy, Fast Access to Customer Service Support
Knowledge About Them and their History with Your Company
Clear Information on Your Website

Industry News

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4 Good Apps to Boost Business Productivity

The workplace is growing increasingly complicated. In 2019, companies are dealing with everything from the rise of mobile and remote workers, to the confusion of a highly globalized workforce.

That’s where online collaboration tools like Dropbox, Trello, Google Calendar and RingCentral Glip productivity apps can help.

Why is Customer Experience All About Feelings?

Meeting the emotional needs of customers and making them feel good after interacting with your organization is important in your customer's experience with your company.

It may sound counter-intuitive, but emotion is critical to a brand’s bottom line. People don't always remember what was said, but they will always remember how your staff made them feel.

Read the Article

ASuperior Client Reminders

Email Monitoring

Email Monitoring is a service we highly recommend to help protect your customers, as well as take some workload off of your staff.

We can receive important emails from devices (such as temperature alarms) that may require immediate review and action. Our agents will receive the email and relay the information to you according to your customized instructions.

This service is a wonderful opportunity to utilize. As always, we act fast and provide an immediate response.

Connect With Us

Communication is the name of the game. Follow us across our social platforms to receive industry related information, as well as updates on new services rolling out to help you communicate better with your clients.

Are you meeting your clients where they want to do business?

ASuperior Contact Center