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Provider Quick Alert

January 3, 2025
Pharmacy Benefits Manager Change

Effective January 1, 2025, QualChoice has transitioned our Pharmacy Benefit Manager (PBM). Express Scripts (ESI) will be the new PBM for QualChoice members. Members will receive notification of any impact of formulary changes and may reach out to you to consider possible formulary alternatives provided. Prior Authorizations may be requested starting 1/1/2025 from ESI by any of the methods below. A general Prior Authorization (PA) form and a copy of the 2025 Formulary may be found at www.qualchoice.com on the Pharmacy page.


For questions about QualChoice Medical Coverage Policies, please contact your Provider Relations Representative at 800.235.7111 or 501.228.7111, ext. 7004, Monday through Friday, 8:00 a.m. to 5:00 p.m.

QCA25-AR-H-002