Join an online course with group collaboration, instructor feedback and guidance, and fixed start and end dates. Facilitated online courses provide an opportunity to meet your learning goals with the benefit of a classroom, but in an online environment.

Building Customer Relationships

Building Customer Relationships guides students through the strategies for earning customer loyalty, value- added sales and marketing, and creating and maintaining strong bank customer and partner relationships. It builds the critical relationship management skills essential to successful banking careers.

Dates: May 1, 2023 - May 26, 2023
Member Price: $215 (readings included)

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Analyzing Financial Statements

A practical introduction to financial statement analysis from the perspective of the commercial loan officer. Gain the skills needed to effectively assess the risks related to a customer—current and prospective—and evaluate possible sources of repayment for the loan.

Dates: May 8, 2023 - August 25, 2023
Member Price: $550 (readings included)

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Analyzing Bank Performance

An overview of tools and techniques to analyze and improve a bank’s financial performance. Participants observe the effects of certain kinds of risk on a bank’s financial track record, and the correlation between risk optimization and superior financial performance.

Dates: May 15, 2023 - June 30, 2023
Member Price: $875 (readings included)

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Marketing in Banking

This four-week long, entry-level course builds a strong foundation for grasping bank marketing functions. Dive into the core responsibilities of bank marketing, examine how marketing may be structured, know the regulations affecting bank marketing activities, and discover how to assess financial performance.

Dates: May 30, 2023 - June 23, 2023
Member Price: $300 (readings included)

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Connie Laguna

claguna@mdc.edu

(305) 237-3051

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