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nhsManagers.net

4th November 2025


News and comment from

Roy Lilley



Politics...

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Short on time? Get yer ears-on and listen to Roy Lilley read this morning's eLetter... free!

Guess what… winter is coming… again… no surprise there, and…


… unsurprisingly… familiar headlines…


 ‘NHS overwhelmed,’ ‘patients on trolleys’, ‘delayed admissions.’… but there’s more to the story.


Last year, 1.88 million patients in England spent more than 12 hours in A&E. Of those, over half a million, that’s roughly 28%, waited, up to an extra 12 hours after a decision to admit. (A number-fest is here)


Corridor-care in its most brutal form. A system groaning under pressure.


Not all hospitals are equal in this struggle. Reporting and analysis repeatedly flags a small handful of trusts as the ones who struggle the most…


… I could name them, but I won’t.  


They have enough aggro to deal with. If I know who they are, they will and so will NHSE.


These are the Trusts that see the longest waits, the highest trolley counts. Patients who bear the brunt of a system stretched to breaking point. 


However, before we embark on a round of Streeting-manager-bashing, board- beatings, or hospital shaming we need to be clear…


... high numbers don’t necessarily mean poor intent or poor leadership. 


Often, it reflects structural pressures. High bed occupancy, delayed transfers of care, frail populations, staffing shortages and the lack of community support. 


Trusts trying to run a system too big for the space. In places too small for the demand...


... adult bed occupancy routinely in the 93–96%. Well above the widely cited safe, ~85% threshold.


The places where corridor-care counts are the worst, account for perhaps ~30 % of the national numbers. 


Targeting resources would very likely give disproportionately good returns. 


The fact is; hospital estates, built for smaller populations decades ago, are now under strain from far bigger demand... 18% of the acute provider estate pre‑dates the NHS and 43% is more than 30 years old. 


Overlay that with high patient flows and you have a perfect storm of corridor care. 


When the risk is concentrated in particular trusts, in common they usually have buildings, workforce and systems stretched beyond design, the fix is not just more beds…


… it’s hospital by hospital, trust by trust, understanding where the bottlenecks are and targeted action.


It doesn’t help that the data is opaque. 


Two separate 12-hour metrics exist. One from arrival to departure. One from decision to admit.


Full conformance with the latest version of Emergency Care Data Set, Version 4.0, was not achieved by the July 1, 2025 deadline because of updating clunky IT systems and has been extended to July next year.


Note to Streeting; get on top of this.


That leaves us with national totals and press reporting but I can't see a clear definitive picture of where interventions would do the most good. 


We need to know exactly where the problem is, how big it is and what’s driving it. Without that, winter planning is winter-wonder-land.


Present solutions are a patchwork of; ring-fenced beds, discharge-to-assess pathways, virtual-wards and surge wards.


Longer-term; we need a social care system that can support timely discharge… but Streeting and his band of advisor-has-beens, run-away from dealing with the real problems that could make a difference.


Fewer people are funded for long‑term social care despite rising demand. The result, acute hospitals face greater inflow and slower discharge.


Be under no illusion; the waits start on Streeting’s desk in Whitehall and end with yer granny on a trolley, in a corridor near you. 


TPart of the problem is, corridor care has been demonised. I understand why.


Corridor care. Say the words. People think chaos, failure, shame., but…


… walk into those corridors, watch the nurses, the doctors, the healthcare assistants and you see something very different.


Improvisation under impossible pressure. People doing everything humanly possible to keep patients safe. 


Is corridor care a moral triumph. Or a moral outrage? 


It’s both.


 A testament to the people prepared to work in these conditions rather than walk away…


and …


...an outrage that the system has been starved of capital investment for decades and now faces chaotic political leadership…


… unfunded reorganisation and fairy-tale IT.


System overload is not unheard of in other countries, Ireland and Australia have experienced it…


... but England is a huge outlier with about about 2.4 hospital beds per 1,000 population versus an average of almost double that across OECD countries.


Winter is a predictable challenge… and the DH+ (because they're effectively running the show) cannot simply repeat the same assumptions year after year and hope for a different outcome. 


Corridor care is horrible but not inevitable. It's measurable. That means we can figure out what to do to fix it. 


It's also a tribute to the people who try to make it work and a shameful condemnation of the failure of politics.

PODCAST

NEW

Release


In their latest podcast Niall Dickson and Roy Lilley engage with


Sarah Woolnough the Chief Executive of The King’s Fund...


... one of the country’s leading health think tanks.


In a frank discussion, Sarah defends the role of think tanks and laments the government’s failure to embrace public health and prevention in its first year in office. 


She is highly critical of the decision to kick the social care can down the road and says the Fund is now exploring radically different ways it could be funded, including social insurance.  


She is no fan either of the current reorganisation, arguing that she would have done it differently and quoting NHS leaders warning that it is already a major distraction.


She calls on the government to be honest about what can and cannot be achieve within current funding constraints. 


Sarah reveals one of the most powerful moments she has had since joining the Fund: listening to leaders revealing the moral injury they have felt for not being totally transparent about their financial position for fear of being placed under greater performance scrutiny. 


And, while she wishes pharmaceutical bosses better understood NHS funding challenges she recognises their ‘immense frustration and anger’ because they feel the government has led them up the garden path. 


Join Niall and Roy with Sarah,


In the Loop!


For all the previous

In the Loop

podcasts with

Sir Jim Mackey

Dame Jennifer Dixon

Lord Darzi

Professor Tas Qureshi

Dr Penny Dash, chair NHSE

Richard Meddings,

former chair NHSE,

Sir Jeremy Hunt,

Sir Andrew Dilnot,

Paul Johnson IFS

CLICK HERE


-oOo-


Probably the most listened to

Podcast in the NHS!

FREE!

Want to contact Roy Lilley?

Please use this e-address

roy.lilley@nhsmanagers.net 

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Dr Paul Lambden


How Old Is Your Heart? 


'... they could make the calculation such that, for example, a man of 55 might be told that he had a heart age of 68...' 


News and Other Stuff

---

>> An integrated care board paid around £400,000 in a single year for a part-time board director - and services provided by their company.

>> Nick Hulme, retiring - on being hospital CEO is “best job in the world and an enormous privilege”. But he says abuse can be 'incredibly draining and very personal' AND... he says CQC is still not fit for purpose... good man!

We are excited to be Face to face! In person at the Giant Health festival at The Business Design Centre, London 8th and 9th Dec and we'd love to see YOU.

Click for more details.

EU flag

Alternative European Healthcare Perspectives 

November 2025

Roger Steer


Events are accelerating and taking unexpected turns.


'... featuring a discussion of what may be in the UK budget and what it may mean for healthcare in the UK with clues from East Germany and France (you will be shocked to discover how France finance their health system). As usual other issues gleaned from across Europe over the last month are reported.'







This is what I'm hearing, unless you know different. In which case, tell me, in confidence

__________


>> I'm hearing - patients are waiting months, sometimes years, for surgery because there aren’t enough anaesthetists. However, in 2025, 6,770 doctors applied to become anaesthetists. Only 539 were given places.

>> I'm hearing - Government ministers have stepped up attacks on general practice - again dismissing warnings over the impact of changes to online access and claiming it 'isn't credible' that the profession lacks the resources to cope with a sharp rise in workload because 'one in three GP partners earn more than the prime minister'. Bonkersness.

More News

----

>> The US federal government shutdown eclipsed the one-month mark Nov. 1 and is on course to become the longest in U.S. history this week - surpassing the 35-day shutdown that ended in early 2019. 

>> Director who raised alarm about racism - receives apology

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