Due to COVID-19, your pool experience at the Grindley Aquatic & Wellness Campus looks much different this year. Please read about hours of operation, the new online reservation process, check-in procedures and more.
Hours of Operation
Sept. 1-3 | 12-1:30 p.m., 2-3:30 p.m. & 4-5:30 p.m.
Although the Lakeside gates are NOT in operation from Sept. 1-3, the pool is open. Please note that there are fees to use the pool Sept. 1-3 if you don't already have a Season Chautauqua Pass: $5 for age 13 & older, $3 for ages 3-12, and free for age 2 & under. Pay by cash or credit card at the pool upon arrival for your reserved swim time.

Sept. 4-7 | 12-1:30 p.m., 2-3:30 p.m. & 4-5:30 p.m.
From Sept. 4-7, admission to the pool is included in the price for your Season or Daily Chautauqua Pass : $17 for adults, $10 for youth (ages 13-24), and free for children age 12 & under and guests age 90 & older. Auto Pass is an additional fee. Purchase Chautauqua Passes online prior to you arrival or upon entering the gates of Lakeside.

The last day the pool will be open is Labor Day – Monday, Sept. 7. It will reopen Memorial Day weekend 2021. 
Pool Capacity
The pool has traditionally held 300 swimmers at a time in the past. However, the capacity this summer has been reduced to 60 swimmers per timeslot for safe social distancing. Chairs and tables are available for use but are not to be moved, as they are placed 6 feet apart for safe social distancing. Please note that we have purposely placed more chairs on the pool deck than capacity to make it easier for family groups to find spaces together and maintain distance from others.
Online Reservations
To use the pool, you must make an online reservation, available on a first-come, first-served basis. Hundreds of Lakesiders have been logging on at the exact same time to make a reservation, filling timeslots literally within seconds.

To ease use, we’ve outlined how to access the pool reservations using a computer or smartphone and included tutorial videos for each device. We do not recommend making a pool reservation using a tablet. 

How to reserve an Open Swim timeslot using a COMPUTER:
  • Step 1: Create an account in advance
  • Visit lakesideohio.com/reservation. Click on the blue ‘Reserve a 90-Minute Swim Timeslot’ button. If you do not see the blue button, refresh the page
  • Click 'Create an Account' in the top right-hand corner and complete your contact information
  • Click 'Create Account and Add Family Members' at the bottom, and add family members as needed
  • Click the green 'Create Account' button to finish
  • Step 2: Once you've created an account in advance
  • Visit lakesideohio.com/reservation. Click on the blue ‘Reserve a 90-Minute Swim Timeslot’ button. If you do not see the blue button, refresh the page
  • You will be directed to the ActiveNet page with the Open Swim 90-minute timeslots. Reminder: Login to your account ahead of the reservation time, then go back to the list
  • There will be a green 'Add to Cart' button when a timeslot is available for registration. If it is not open for registration, click the timeslot title and wait for the countdown and the button will appear
  • Click the 'Add to Cart' button. Select one person from your account you would like to make a reservation under. Choose someone who will be present at the pool, but it doesn't matter who it is specifically in your group
  • Click 'Next.' On the right hand-side of the page, there is a field to 'Purchase Multiple Seats for this Activity.' Change the number in this field to the number of spaces at the pool you would like to reserve; limit 6. You do not need to register each person individually
  • Click 'Proceed to Shopping Cart.' Check the waiver, and click 'Finish' to complete and view receipt
How to reserve an Open Swim timeslot using a SMARTPHONE:
  • Step 1: Create an account in advance
  • Visit lakesideohio.com/reservation. Click on the blue ‘Reserve a 90-Minute Swim Timeslot’ button. If you do not see the blue button, refresh the page
  • Click on the 'Shopping Cart' symbol in the top right-hand corner, then click the blue 'Sign Up' button
  • Complete your contact information
  • After you've completed your contact information, click 'Next' to enter a password
  • Click 'Create Account' and 'Add Family Members' at the bottom. Add family members as needed
  • Click the green 'Create Account' button to finish
  • Step 2: Once you've created an account in advance
  • Visit lakesideohio.com/reservation. Click on the blue ‘Reserve a 90-Minute Swim Timeslot’ button. If you do not see the blue button, refresh the page
  • You will be directed to the ActiveNet page with the Open Swim 90-minute timeslots
  • If you see the 'Home' button in the top left-hand corner of the page, you are on the 'Mobile Version' of the website. The only way to register multiple people is to 'View from the Full Site.' Follow these steps to 'View from the Full Site'
  • Click on the 'Home' button in the top left-hand corner
  • Click the words 'Full Site' in the highlighted yellow box
  • Click your 'Back' arrow/button twice to go back to the Open Swim listing again
  • If you do not see the 'Home' button in the top left-hand corner of the page, your browser has saved the full site settings from a previous visit. Proceed to the steps below
  • There will be a green 'Add to Cart' button when a timeslot is available for registration. If it is not open for registration, click the timeslot title and wait for the countdown and the button will appear
  • Click the 'Add to Cart' button. Select one person from your account you would like to make a reservation under. Choose someone who will be present at the pool, but it doesn't matter who it is specifically in your group. Click 'Next.'
  • On the right hand-side of the page, there is a field to 'Purchase Multiple Seats for this Activity.' Change the number in this field to the number of spaces at the pool you would like to reserve; limit 6. You do not need to register each person individually
  • Click 'Proceed to Shopping Cart.' Check the waiver and click 'Finish' to complete your transaction and view receipt
Online Reservation Tips
  • Make your account ahead of time, not right at the time you want to reserve. If you already created an account for Rhein Center registration, use your same login and password
  • Add all family members at once so you don't have to take the time to add someone later
  • Pick a password you'll remember! You need at least 8 characters, 1 letter and 1 number
  • If you receive a message that your email is being used by another account, then go back to the 'Sign In' screen and click 'Forgot Your Password?" to reset. You already have an account from a previous year. New family members may be added to this account
  • Each timeslot is available to reserve 24 hours in advance. Once the timeslot starts, reservations for that timeslot close
  • Open Swim reservations will not be visible through the Rhein Center class catalog; they will only be visible from the pool reservations page
  • Only make a reservation for the pool if you plan on swimming. Please do not schedule a reservation to sunbathe
Waitlist Tips
  • If a session fills up, you will be prompted to add your name to the waitlist
  • You may specify the number of people in your party (up to 6) on the waitlist
  • You MUST be in ‘Full Site View’ when using a mobile device to specify the number of people, just as when making a reservation, otherwise you must add people one at a time
  • Waitlisted guests will be CALLED if a spot becomes available – Please DO NOT call or show up to the pool unless you receive a phone call
  • People who show up without receiving a phone call will not be admitted – even if there is room in the pool
  • Please READ YOUR ENTIRE CONFIRMATION EMAIL (not just the confirmation of completed transaction) to CONFIRM WHETHER YOU HAVE A RESERVATION OR ARE ON THE WAITLIST. The bottom of the receipt will confirm you have a reservation or tell you what number you are on the waitlist
  • Guests with reservations must arrive 10 minutes prior to the beginning of your scheduled session. Pool staff will begin calling waitlisted guests 10 minutes after the scheduled start time. If you are late, you forfeit your spot
Limited Reservations
You will be allowed only one reservation per day and limited to 6 swimmers per registration. Please be mindful and considerate of your time spent at the pool. Limit your family's reservation to 2-3 times per week and check back to see if there are last minute openings. Limit your family’s reservation to 2-3 times per week and check back to see if there are last minute openings. Also, to ensure that all swimmers are able to swim, please refrain from making a reservation at the pool to sunbath or read. Please use the pool reservations to enjoy the water and swim.
Arrival, Departure & Swim Procedures
  • Arrive at the beginning of your timeslot, no sooner than 10 minutes prior. While waiting at check-in, please practice safe social distancing
  • Your entire party must check-in at the start of your timeslot. Please note: there is NO standby line at the pool. If you are not able to make an online reservation, you will not have access to the pool. Please do not call or show up to the Pool Office to check if there are open timeslots. Timeslots can only be secured through the online reservation system
  • Masks required for entry into pool area
  • Guests must present their Lakeside Chautauqua Pass (Season or Daily Pass) at check-in
  • Children age 12 & under must be accompanied by a parent or guardian that remains with them to use the pool
  • Chairs and tables are available for use but cannot be moved as they are placed 6 feet apart for social distancing
  • It is up to swimmers, not the lifeguards or pool staff, to maintain social distancing while in the water
  • All guests are required to leave once the 90-minute timeslot expires for sanitation of the facility
  • Please note that the slides, water features and in-water volleyball and basketball are closed this summer
  • There are no Swim Lessons, Water Aerobics or Lap Swim at this time
How do I cancel a pool reservation?
You may cancel your entire reservation (you and your entire party) through the online reservations system. To cancel part of your reservation (only a few members of your party), contact the Pool staff at (419) 702-7598 or the Rhein Center at (419) 798-4461, ext. 276.

Are the bathrooms and showers open at the pool?
Yes, the bathrooms are open and sanitized frequently. There are indoor and outdoor rinsing showers. All guests are required to leave once the 90-minute timeslot expires for sanitation of the facility, therefore, please shower before your timeslot expires.

Why aren't the slides open?
The stairs, railings and slide tunnels require sanitation between timeslots. In order to keep sanitation time down and allow more time for Open Swim, we have closed the slides.

Why aren't the water features on?
The water features at the pool fall under water park restrictions and are currently turned off.
Lakeside Chautauqua
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