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May 17, 2016

Dear Valued Provider,

Regarding the Provider Portal, it is the intention of National MedTrans Network to have all of its payer clients members' trips referred to, and billed through the Provider Portal by June 1, 2016.

This means that Drivers Books will no longer be sent via fax or email on a daily basis. In its place, trips referred directly to your organization will be populated in your Provider Portal under the Accept/Reject Trips tabs. In this tab, you will either accept or reject the trips as per your schedule and availability.

Another feature built into the Provider Portal is both the Manifest and Attestation tabs combining to working as an electronic billing tool. As a brief description: Pick-up and drop-off times are entered in the Manifest tab, along with a vehicle and driver being assigned to each trip. In the Attestation, you click on the blue Attestation button after confirming that a trip was performed or cancelled. All of this combines to serves as an automatic, electronic invoice to National MedTrans Network. There is no need to separately invoice NMN for trips assigned to you via the Provider Portal. This streamlines the billing process and reduces the amount of time it takes to get payment to you.

These are just two of the main functionalities of the Provider Portal that National MedTrans Network wanted to bring to your attention at this time. We are still in the process of reaching out to each of you and conducting Provider Portal trainings. If you have any questions relating to the Provider Portal, please respond to the following email address(es):

Thank you in advance for your time and cooperation.


Your Provider Relations Team

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