|
Shop for an
Energy Supplier
| If you are a residential electric customer, you have the option to shop around for lower electricity prices from other suppliers. From Oct 1, 2024 – Mar 31, 2025, the Last Resort Service Rate from Rhode Island Energy is 16.387¢/kWh. Review and compare what other suppliers are offering at Empower RI and always make sure to read the fine print. |
Our Budget Billing Plan program takes the amount you usually pay on your Rhode Island Energy bills in a year and breaks that amount into twelve balanced monthly payments to help offset the traditionally high winter heating and summer air conditioning peak bills. You will still pay only for the total amount of energy you use in a year, but the budget plan makes it easier to anticipate your monthly energy costs and plan your household budget. To learn more or to apply online, visit the link below. |
If you are facing increased financial pressures that impacts your ability to pay your gas and/or electric bill, we can help through our Discount Rate program. If you are a residential customer and meet certain criteria, you may qualify for a discount of either 25% or 30% on your monthly gas and/or electric bill. To learn more and to apply online, visit the link below. |
If you are unable to pay your bill on time, we offer two types of payment extensions that can help. Find out whether a Collection Arrangement or Payment Agreement is right for you. |
No Cost Home Energy Assessment | Whether you're a homeowner, renter or landlord, you can enjoy lower energy costs and a more comfortable home. It all starts with a no cost Home Energy Assessment, where our Energy Specialists provide a personalized plan to show how you can take advantage of energy efficiency upgrades and year-round savings. You may qualify for no cost upgrades, rebates, financing and more. To learn more and schedule a free assessment, click on the link below. | |
|
Customer
Advocate Support
| We understand that managing your energy bill isn’t always easy. Our Customer Advocates are here to help. They will identify the assistance solutions that are right for you. Click below for a listing of in-person Customer Assistance Advocate Expos and Pop-ups or use this EMAIL to connect with an advocate directly. |
Low Income Home Energy Assistance Program (LIHEAP) | Heating assistance, also known as the Low Income Home Energy Assistance Program (LIHEAP), is a federal grant program that helps income-eligible Rhode Islanders pay their energy bills. In order to qualify, your household must be at or below 60% of Rhode Island’s median income levels. This program is administered by the Rhode Island Department of Human Services, and applications are accepted through local Community Action Program (CAP) agencies from September through May each year. See if you qualify. |
|
Good Neighbor
Energy Fund
(GNEF)
| If you are having trouble paying your heating bills, the Good Neighbor Energy Fund is a helpful resource. It is for customers who are undergoing a temporary financial crisis but may not qualify for LIHEAP. It also covers the following energy sources: electricity, natural gas, oil, propane, wood, or wood by-products and kerosene. The program is managed by United Way of Rhode Island and Rhode Island Energy is a proud sponsor of GNEF. |
If you’re participating in the LIHEAP and have a balance of at least $300 that’s more than 60 days past due, you may be eligible for this solution. The Forgiveness Program, also known as the Arrearage Management Program or AMP, allows you to get on a payment plan. If you make payments on time, a portion of your past-due amount will be forgiven, up to $1,500 per year. To learn more or to apply online, visit the link below. | |
