The Next Act in Digital Banking:
Setting Up Your New Login & Bill Pay

We’re getting closer to the premiere of our upgraded digital banking experience, and we have new resources ready to help you feel prepared.


Our How-To Videos are now available in the Digital Banking Upgrade Center under Feature Spotlights. These short videos walk through important tools and features in the new online and mobile banking experience.

FEATURE SPOTLIGHTS

Learn more about the upcoming myPCU app through these quick videos

Our new Feature Spotlight videos give you a quick look at what to expect in the upgraded myPCU mobile banking app.


Find these videos online at our Digital Banking Upgrade Center.


You can learn how to:

  • Register for digital banking
  • Use Bill Pay
  • Make transfers
  • Make mobile deposits
  • View and manage eStatements
  • And more


Helpful tip:


Watch the videos before launch so you know what to expect when the new digital banking experience is ready.

SETTING UP YOUR NEW LOGIN

Set Up Your New Username and Password

When the upgraded digital banking system launches, each member will set up their own username and password.


Remember: Even if you are currently registered for digital banking, you will need to re-register in the new system.


Step 1: Open digital banking


On or after July 13, open the new myPCU mobile banking app, found on the Google Play Store and Apple Store.


Step 2: Verify Your Information


Follow the on-screen prompts to verify your identity. You'll receive a verification code during this process via email or text message. The code may take a few minutes to arrive.


Step 3: Create Your Login

Choose your new username and password, then sign in and review your contact information. Make updates as necessary.


Helpful tip:

Each person should set up their own username and password. Sharing one login can make it harder to access all available features.

BILL PAY

Review Your Bill Pay Information, or Easily Sign Up

If you currently use Bill Pay, the existing billers and payment schedules will flow through to the primary account holder in the new myPCU app.


Once logged in, we recommend reviewing your Bill Pay information.


Step 1: Open Bill Pay


After signing in, select "Move Money," and then "Bill Pay."


Step 2: Review your billers and payments


Check your existing billers, payment information, and recurring payments. Remember, existing Bill Pay information will only show under the primary account holder's new login.


Step 3: Make updates if needed or create new billers


Update any billers, payment amounts, delivery details, or recurring payments as needed. If you're new to Bill Pay, set up new billers and payment info here.


Helpful tip:

Some payments may be sent electronically, while others may be sent by check. Delivery timing can vary, so schedule payments with enough time to arrive by the due date.

What you should do now:

Before the Curtain Rises...

A little preparation now can help make the transition smoother.


  • Make sure your address, phone number, and email are up to date.
  • Bookmark our Digital Banking Upgrade Center.
  • Watch for login instructions as we get closer to July 13.
  • Plan ahead for digital banking downtime during conversion weekend.
  • After launch, review your transfers, alerts, and notification settings.

Important Dates

July 10 - 12: Online and mobile banking will be unavailable during conversion.

July 13: Your new digital banking experience goes live.

You'll have continued access to your debit and credit cards during the digital conversion.

Security Reminder!


Peninsula Credit Union will never ask for your password, login credentials, or verification code. If you’re unsure whether a call, text, or email is really from us, stop and contact us directly.

Questions? We're here to help.

Online:

Answers to many questions can be found at our Digital Banking Upgrade Center.


Scroll down to the FAQ section to see if the information is available.

Over the phone:

Still need help? That's okay. We're here for you.



Give us a call or visit your local branch.

Facebook  Instagram  Web  Email