Prestige Team Fights Against Coronavirus
March 19,2020 | Series 4
Be “In the Know”
How to prevent Spreading the virus
  • There are two ways to prevent the spread of infection
  • Prevent yourself from getting sick, and
  •  Prevent others from catching the virus from you.
To prevent yourself from getting sick:
  • Washing your hands often with soap and water (preferred) or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth if your hands aren’t clean.
  •  Avoid close contact (within 6 feet) with anyone who is sick.
  • Avoid crowded places such as sporting events, concerts, or religious gatherings.
  • To keep your immune system strong, get enough rest, eat a balanced diet, and perform some type of exercise each day.
To prevent others from catching the virus from you
  • Stay home from work, school, and public areas if you’re sick, except for medical visits.
  • If you must leave the house for a medical visit, call the doctor in advance and wear a face mask to protect others with whom you may come in contact.
  • Separate yourself from other peoples and animals in the home as much as possible. In other words, try to stay in a separate room with the door closed.
  • Cover your mouth and nose with your elbow or tissue when you cough or sneeze. Or use a clean tissue, then throw it away and wash your hands.
  • Clean and disinfect surfaces you touch frequently
  • Avoid sharing dishes, glasses, bedding, and other household items if you’re sick
“The life you save might be yours”
Prestige Telehealth Access Center (PTAC)
All tele-video encounters are managed and processed by Prestige Healthcare Resources internal access center using a proprietary system designed for on-demand Tele-Psychiatry called Access Prestige Telehealth Access Center (PTAC).

  • The Access Center serves as the gateway to all of Prestige’s Tele-Psychiatry providers and is tasked with the following:
  • Acts as the centralized and primary point of contact to initiate each encounter
  • Gathers pertinent demographic and clinical information
  • Connects the site with the appropriate Tele-Psychiatry provider for the encounter
  • Acts as the conduit for all documentation and ensure complete, timely and accurate paperwork
  • Provides the first line of technical troubleshooting, escalated to Prestige Healthcare Resources’ IT support if necessary
  •  Logs each Tele-Psychiatry encounter within a database and provides monthly reports

Through the Access Center, there is immediate access to a live respondent who will manage the encounter from start to finish; ensuring that the consumer’s needs are met, and organization’s goals are accomplished.
What Prestige is Doing
Prestige takes proactive approach in combating and containing Coronavirus crisis. Our mission is to enhance the quality of life to the population we serve and that of our employee 
Below are few steps taken so far…. 

1.At Our Facility Front Desk
  • Everyone (consumers, visitors, staff) must wipe hands with sanitizer 
  • Clean sign-in tablet every two hours and as needed 
  • Wipe desk every 2 hours
  • If anyone is coughing/sneezing etc. check temperature (placed at the front desk) 
  • Wipe door handle to the main office every two hours and as needed 
  • End of day: spray front desk, chairs etc. with Clorox 

2.Individual Office 
  • Wipe down desk after every visit 
  • Wipe door knob every two hours and as needed 
  • At the ed of the day, wipe all surfaces and doorknob 

3.In the Community:
  • All our Community Support workers, Therapists, Nursing assistant and, Case managers. 
  • Must Clean hands with hand sanitizer after every patient encounter 
  • Must Clean car door with disposable sanitizer as needed 

4.Nursing Team: 
  • Must Report all symptomatic consumers, visitors and staff to nurse 
  • Must Perform thorough assessment, and 
  • Triage as needed  
Local Agencies & Resources