Insights for Healthcare Leaders & Change Makers
Dear HCEG Colleagues and Friends:

As healthcare pandemic challenges continue to mount, along with serious and difficult social unrest, endless political debates, social isolation and more. I recently have found the chorus of “The Beat Goes On” passing through my mind - (Sonny & Cher’s lyrics seemed appropriate - I know... I just dated myself!)

But the coronavirus pandemic continues to challenge and change our world… dramatically and likely for some time to come.

As autumn rapidly approaches, the HCEG network has stepped back from the chaos and uncertainty while thinking about how priorities have changed and what new priorities lie ahead of us. No wonder, with all of the uncertainties, I’m humming “The Beat Goes On. Drums keeps pounding rhythm to the brain. La de da de de, la de da de da!”

This month and across October we are sharing what our board, members, technology partners and industry thought leaders have identified as links to information, blog posts, podcasts, webinars and other content we consider worthy of your attention.

Importantly, we are announcing the release of the COVID-19 Flash Report update to the 2020 Industry Pulse research survey HCEG has co-sponsored with Change Healthcare. This annual report - now in its 10th year and based on the annual list of HCEG Top 10 priorities - shares insight from 280+ respondents on have healthcare-focused organizations been impacted by the coronavirus pandemic.

Please continue to stay connected, engaged and be thinking about priorities going into 2021. The COVID-19 Flash Report identifies a number of new considerations. If you have any issues you think should be added to the 2021 HCEG Top 10 voting list, please email us at

Be safe and stay well,

Executive Director
The HealthCare Executive Group (HCEG)
COVID-19 Flash Report Released!
Mid-year Survey Reveals Change in Leadership Priorities
The Industry Pulse COVID-19 Flash Report was released on Monday. This update to the Industry Pulse research survey released in February of this year reveals how COVID-19 has reshuffled healthcare executives’ priorities.

Some key findings include:
  • Consumer-centricity and digital health are now front and center. 
  • COVID-19 is driving increased interest in payment transformation.
  • Respondents are bullish on increasing IT budgets to support re-prioritization. 
  • Payers and providers believe new CMS and ONC rules will have a positive impact on preparedness for a future pandemic. 

See the press release here and access the full Industry Pulse COVID-19 Flash Report hereAccess more information on the Industry Pulse and the 2020 HCEG Top 10 here.
Blog Series: Physician Perspectives on COVID-19 Impact
The HealthCare Executive Group hosted an informal discussion with three physician executives on their observations, experiences, and insight about how COVID-19 has impacted healthcare and healthcare stakeholders.

The theme of the discussion was: “What’s changed, what’s remained the same, and what can we expect in the coming fall season?”

See the second post of a three-part series sharing highlights of that conversation. The first part can be accessed here. The final part will be shared next week and we're hosting a special interactive event on October 13th.
October Webinar Series Events
Physician Perspectives on COVID-19 Impact to Fall Season
To build on the informal discussion and to provide others with a chance to interact with and ask questions of these physicians, HCEG is hosting a special interactive event on Tuesday, October 13, 2020, at 11:00 am PT/2:00 pm ET. 

Questions and requests for additional information shared by registrants prior to and/or during the live chat will be fielded by the panelists.

The Care We All Strive For: The Impact of Interoperability
In our October Webinar Series event, we will help fight that webinar fatigue by taking a break from the traditional webinar structure and employ a new format to revisit our shared purpose – to make healthcare run better for everyone. Learn more about this event here.
Please join us on Wednesday, October 28th at 11:00 am PT / 2:00 pm ET to hear our sponsor Surescripts share a story of what it feels like to be a patient, provider, pharmacist, and payer in a world where interoperability is a reality.
Hinge Health Webinar Recap
Our September Webinar Series event was presented by Hinge Health’s CEO Dan Perez and addressed the following:

  • Key MSK Challenges & Trends in 2020 and Beyond
  • Fractured State of MSK Care
  • Towards Next-Generation Care
  • World’s Largest Digital MSK Cohort Clinical Study

Check out the recap of the webinar here, request access to a recording of the webinar here, and connect with Hinge Health for more information on their Digital Musculoskeletal Clinic.
Sponsor & Partner Announcements
Overcoming Chronic Pain: The Hinge Health Clinical Model of Care
Dr. Ryan Sharkey, Doctor of Physical Therapy at Hinge Health shares information and statistics on musculoskeletal issue like low back pain and how Hinge Health’s virtual clinical care model improves quality of life while minimizing unnecessary costs.

Zelis has been recognized for the 10th time on the @inc5000 list of fastest-growing private companies in America. 

COVID-19 Interoperability & Improving the Prior Authorization Process
Technology is only half the battle when it comes to cybersecurity measures for healthcare organizations. The remainder is awareness. Listen in to hear Phil Alexander join Change Healthcare Consulting’s John Zuziak to dig into common gaps in security awareness and their implications.

More About HCEG Sponsors
Learn more about our sponsors and the products and services they offer healthcare organizations here.
Partner Events in October
2020 WEDI National Conference

Our partner WEDI hosts their National Conference on October 19-21. Dr. Donald Rucker, the National Coordinator for Health Information Technology, Dr. Mary Greene, the Director of the Office of Burden Reduction and Health Informatics for the Centers for Medicare and Medicaid Services and Stephen Konya, Senior Innovation Strategist, Office of the National Coordinator will be speaking at this virtual event.

Check out the agenda for this virtual event and use code 'HCEG' to receive a 25% discount when you register here.

Partner HLTH presents their annual forum - virtually - on October 12-16, 2020.

Find more information here and use code 'vrtl_hceg35off' to receive a $35 discount when you register here.
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