Dear CareMount Medical, ProHEALTH NY and Riverside patients,
Thank you for choosing and entrusting us to care for you and your family’s health. To better serve you, we are excited to announce that our three medical groups are coming together under one new name, “Optum.”
Why the change?
Our three medical groups have the expertise, the experience and the dedication to create exceptional, personalized experiences for you, our valued patients and our communities. We’ve been a part of Optum for several years and will continue to be locally led. By aligning under the Optum name, we are making it easier for you to find care, resources and services throughout the tri-state region. Together, we are a unified team, focused on delivering care to help you achieve better health.
Optum is a patient-centered, nation-wide health system dedicated to helping people live healthier lives. At Optum, our primary care providers, specialists and care teams, supported by insights and data, work together to deliver personalized care so you and your family can live your best lives. Keeping you healthy is our greatest reward.
Together, for better health
Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical offices and over 55 urgent care locations across New York, New Jersey and Southern Connecticut. Here in the tri-state region, our interconnected network enables us to work collaboratively to better coordinate care among our doctors and care teams.
What happens now?
As an Optum patient, you’ll continue to receive the high-quality care and experience you know and trust, with a greater regional footprint and more access. You don’t need to do anything.
We understand you may have questions about what this change means for you, so we are committed to staying engaged by sharing regular updates. Starting this summer, you’ll see the Optum logo in our communications, as well as changes to building signs and the internal look and feel of our medical offices.
Soon, you will see a new, user-friendly Optum website that offers enhanced functionality and convenient features such as finding a doctor or urgent care center near you, and scheduling online appointments. And since our practices are coming together under the name “Optum,” you’ll have more convenient choices and options for your care, including quick access to your current health portal information and several ways to reach your care team.
We recognize that you have choices, and we thank you for selecting us for your health and well-being. We promise to honor your trust in us with even greater strength and commitment as part of Optum.
