ProQA MAINTENANCE RELEASE v5.1.1.41

The International Academies of Emergency Dispatch® (IAEDTM) and Priority Dispatch® are pleased to release ProQA® v5.1.1.41 Maintenance Release with many IAED protocol updates as well as software enhancements. We'll walk you through some key updates below. Please click one of the buttons below to request access to the latest version of ProQA and all other release documentation. Release documentation includes the Release Notes PDF, Agency Impact Form, and Release Notes Video.

Already have access? Just click below and be sure to bookmark the site! After 90 days the site will prompt you to request again. We'll continually update the site with any additional software releases within your 90-day access period. ALREADY HAVE ACCESS? Need access? Click below to request access to the Priority Dispatch Software Access SharePoint. You'll be given access for 90 days and won't need to request again during that time!  REQUEST ACCESS

For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net

ProQA v5.1.1.41 Release Video Check out this ProQA v5.1.1.41 Release Video for an overview of key updates in the release.

FOREIGN LANGUAGE INFORMATION: This initial release is for English-only users with a foreign language release to follow in two weeks. We recommend that bilingual agencies perform one update after foreign languages have been released to ensure full functionality in all supported languages.

MPDS v13.3.228 (6/29/2021) UPDATE

PROTOCOL T: Tourniquet DLS Link "Severe limb injury with catastrophic hemorrhage evident" was clarified on multiple protocols containing DLS Links related to SERIOUS bleeding.  PROTOCOLS 3, 4, 17, AND 30 If a patient has injured their head, Key Question “Is s/he having any difficulty breathing?” is now asked, and the Det. Code “Chest/Neck/Head injury (with difficulty breathing)” is qualified. PROTOCOL 6: Breathing Problems On Protocol 6, Key Questioning was streamlined for patients with UNCERTAIN BREATHING.  PROTOCOL 13: Diabetic Problems The Breathing Verification Dx result of "Slow Deteriorating Rate (consider AGONAL)" now shunts to Protocol 9. PROTOCOL 24: Pregnancy/Childbirth/Miscarriage A new Determinant Code was added and several other changes were made to address a possible MISCARRIAGE with SIGNS OF LIFE.

FPDS v7.1.115 (6/25/2021) UPDATE

PROTOCOL 69: Structure Fire The coding was changed for garage fires where the garage is not attached to another building.  PAI PANELS A-6, B-2, AND D-2 Comment boxes were added so EFDs can record the answers to critical location life safety questions and pass the information on in a timely manner.

PPDS v6.4.97 (6/29/2021) UPDATE

ADMIN UTILITY Globally, additional lines allowing for multiple entries were added to the Special Definitions of PAST Event and OMEGA Coding Conditions.  CASE ENTRY AND PROTOCOLS 121 AND 127: Mental Disorder (Behavioral Problems) and Suicidal Person/Attempted Suicide A new party of caller "Caller in crisis" was added. PROTOCOL 113:  Disturbance/Nuisance Determinant Code 113-B-4 "CIVIL MATTER" was designated as an OMEGA-eligible code.  PROTOCOL 131: Traffic/Transportation Incident (Crash) Key Questions “How many vehicles are involved?” and “What’s the exact location of the vehicle(s) now?” are now optional Jurisdictionally Approved Questions.

Supporting your emergency dispatchers and responders as they serve your community is our highest priority, which is why we remain committed to the continual evolution of each of our protocol disciplines and our software. Thank you for all that you do. Sincerely, International Academies of Emergency Dispatch and Priority Dispatch