Dreams Do Come True!

by Liz Teposte

Last month, Sergio Davalos' (660) dream of a full day offshore fishing trip for himself and his son was granted. Sergio shared some incredible pictures capturing the amazing time they had. It's these moments that make the program truly special – creating memories that will be cherished forever. Witnessing the joy on their faces brings us immense delight, as dreams are transformed into reality! There is no better feeling than helping fellow ProTecians realize their dreams - it's exactly what this program was designed to accomplish.

If you're interested in submitting a dream for yourself or someone else, please send an email to dreams@ProTec.com. We're here to bring those dreams to life and improve quality of life!

Who Likes Delays In Pay?

by Candy Allen

This month, Rosie faces an exceptionally tight schedule for processing payroll, with only ONE DAY available due to the upcoming Labor Day holiday on September 4th. Timely payroll is important to all of us, so we kindly request that you submit your time daily and stay on track with your moderation queues (if applicable). By working together, we can ensure a smooth process, and Rosie would greatly appreciate your cooperation!

Building Loyal Clients

by Caleb Henry

Building a client for life hinges on more than just fulfilling transactions; it's a commitment to exceeding expectations, upholding integrity, and safeguarding their best interests and excellent communication. When you consistently go above and beyond, taking the extra step to do the right thing even when it's not the easiest path, you establish a foundation of trust that becomes unbreakable. This trust is the bedrock of loyalty and client loyalty is gold. Consider the strongest relationships in your life – at their core, there's an unwavering trust that these individuals have your best interests at heart and will support you through thick and thin. By mirroring this approach in business, we create a bond with our clients that transcends mere transactions. It's an investment in mutual respect and reliability. The value of loyalty and trust can't be quantified in dollars. That's why when we deliver on our Brand Promise (Job Done) and execute our Purpose (Improving Quality of Life), they won't feel the need to seek out a competitor. In the end, it's not about a price tag or a new marketing gimmick, but rather about fostering a strong relationship built on authenticity, reliability, and getting the job done! And, the best way to build trust is to communicate effectively, like your life depended on it.

Gas Card Skimmers

by Caleb Henry

Gas pump card skimmers are a widespread threat and we've had a couple of instances recently where this has happened on a few of our gas cards. To safeguard against these devices that steal credit card information, vigilance is key. Skimmers come in various forms, including hidden cameras, fake keypads, and even "card shimming" devices that clone magnetic stripes. Detection methods include checking for tampering on the pump panel, inspecting card slots and PIN pads for anomalies, watching out for hidden cameras, and avoiding PIN entry when possible. Choosing pumps closer to the station and using skimmer detection apps like "Skimmer Locator" can also help. Despite chip-based cards being safer, scammers have evolved to use card shimming techniques that are harder to detect. EMV protection offers some security against shimming. Ultimately, staying vigilant, monitoring accounts, and adopting secure banking practices remain crucial in thwarting these threats.

To learn more about these threats, read the full article by clicking here. 

Sun Hats Coming Soon!

by Danyelle Reese

We have some exciting news! Many of you have expressed interest in sun hats, and we're excited to announce that they're on their way! As soon as they arrive, we'll ensure they are distributed promptly, so everyone can start wearing them. Stay tuned!

In the meantime, all technicians will be receiving their standard two shirts and a hat this month. If you have any questions on this please do not hesitate to reach out to me directly at dreese@ProTec.com.

We Want to Know!

by Danyelle Reese

We're curious to know everyone's preference when it comes to jackets. While we understand that preferences vary, your input matters to us. Hoodies bring an unmatched comfort that's hard to describe, while zip-ups offer a practical touch to your daily routine. Whether you're Team Hoodie or Team Zip-Up, your input is valued and will certainly help us understand the popular choice!

245 Stories Needed!

by Danyelle Reese

As we approach the final 4 weeks, there's an exciting challenge ahead – we still have 245 stories left to reach our goal! When divided across these weeks, that's 62 stories needed per week. That means we need your help to achieve this feat! There's lots of good all around you, take advantage of that and submit a story! Keep in mind, by sharing a story, you will be entered an extra time in the drawing to win $150. Your participation truly counts!

To see all the recent core value stories that have been submitted, please click here!

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