Coventry's product and service
initiatives assist workers’
compensation professionals
in adapting to ever-changing
industry needs
Customers benefit from live chat
From first fill to claim closure and all the steps in between, Coventry Connect® offers a single point of access for claims management. Live Chat enhances this experience by addressing issues as soon as they arise. 

Chatting with someone directly is fast and convenient. There’s rarely a wait time, an answer is provided instantly, and the conversation can easily be saved. Customers say live chat helps them feel more connected, and chat promotes excellent customer service and a positive experience.
Users say Live Chat is "amazing” and give it an Excellent Net Promoter Score. Check out these c ompelling  results for an 8-week period.

Find out more about how chat is helping claims adjusters and case managers make informed decisions for better outcomes
Learn how Coventry Connect provides easy access to all your claim-level transactions.
Learn more about our products and services
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