Listen UP! Free Webinar for Nonprofits
The Community Foundation of Northeast Iowa and the R.J. McElroy Trust are co-presenting a FREE webinar for nonprofits:
LISTEN UP! How Feedback Can Accelerate Nonprofit Growth and Impact
Wednesday, Oct. 3 from
A growing chorus of social sector players are advocating for a greater emphasis on "listening"-engaging customers or beneficiaries to better identify areas for improvement in programs or services. Gathering feedback not only provides a valuable stream of insight on program effectiveness, but also gives dignity and respect to constituents. Many feedback tools can be introduced to an organization's existing measurement processes with nominal effort and minimal cost, making it not only the right thing to do, but also smart and feasible to add to your organization's program evaluation operations.
Presented by the Stanford Social Innovation Review, with speakers:
Kathy Reich is the director of Ford Foundation's BUILD initiative. She guides Ford's efforts to implement sector-leading approaches to supporting the vitality and effectiveness of institutions and networks that serve as pillars of broader social movements. Phil Buchanan is the president of CEP, the Center for Effective Philanthropy. He is a passionate advocate for the importance of philanthropy and the nonprofit sector, and deeply committed to the cause of helping foundations and individual donors to maximize their impact. Dr. Susannah Rose is the scientific director of research in the Office of Patient Experience at Cleveland Clinic. The Office of Patient Experience leads initiatives to improve the patient experience across Cleveland Clinic Health Systems. Christopher Watler is the executive director of Center for Employment Opportunities (CEO) New York State, the State's largest workforce program for returning citizens.