PROVIDER ALERT 


Alert#: PA-2025-01

Issued: January 17, 2025

To: All CT BHP Providers

Subject: Holiday Office Closure

Dear Provider, 

 

In observance of the upcoming holidays, the Connecticut Behavioral Health Partnership (CT BHP) office will be closed on the following days:  


Martin Luther King Jr. Day, Monday, January 20, 2025



As a reminder, the Provider Connect application is available 24 hours a day, 365 days a year, for registration and authorization of services.


Care Managers are also available 24 hours a day, 365 days a year, to handle crises and certification for inpatient services


Authorizations needing further review will be completed as soon as possible, by the next business day.

View our 2025 Holiday Schedule 

Questions? Contact Provider Relations at

Telephone: 1-877-552-8247, Options 1, 2, 7.

Email: ctbhp@carelon.com