April 1, 2025 Edition 21

The monthly Provider Insider Newsletter will differ from the Network Communication Bulletins by offering an avenue to highlight community happenings across our catchment area. We will share information on various projects Trillium is working on within our local communities and introduce new skill development/training opportunities available to providers.

Inside this edition

  • Provider Spotlight: Focused Addiction Recovery
  • Welcome New Providers!
  • Provider News
  • Community Involvement
  • Provider Resources
  • New Opportunities
  • Provider Knowledge
  • In Case You Missed It 

Provider Spotlight

Focused Addiction Recovery

Focused Addiction Recovery (FAR) is a Joint Commission accredited, outpatient SUD/SA clinical treatment facility with optional recovery support housing. FAR provides SACOT (PHP), SAIOP (IOP), OP, Outpatient Detox, Peer Support (PSS) as well as basic medical services. FAR also provides the therapy portions of MAT and DWI programs but offer complete programs in these areas (e.g. medical oversight and assessments) via referral relationships.


Other partnerships allow FAR to offer Sober Travel Companion and Intervention services anywhere within the continental US.


Spanish Speaking

FAR is one of the few agencies in the country that provides a Spanish-speaking clinical treatment program supported by Spanish speaking therapists, intake specialists and medical professionals.


Community Partnering

FAR's mission is to provide customized-to-the individual treatment programs along a continuum of care lasting up to 12 months via both on-site and virtual care services. FAR works with other agencies to help patients in recovery find ongoing medical support, jobs, housing, etc. so as to integrate them back into the mainstream of society. Law enforcement and the courts in multiple cities and counties across NC rely on FAR to help treat SUD-affected individuals under their “seek treatment of go to jail” programs.


In addition to FAR’s internal treatment programs, SACOT and SAIOP clients also externally attend regular AA / NA meetings, church services at their option as well as planned Saturday recreational outing events such as going to movies, the beach, bowling, kayaking, etc.


Walking the Gravel Road

Thomas “Woody” Ference CEO at FAR says: Recovery is not easy and requires traveling down the old “gravel road”. That travel is life-long journey of continued focus and regular maintenance.”


Access

FAR is in Duplin County NC but do and have accepted patients from across the US - like a Hazelden-Betty Ford. FAR accepts most major commercial insurance policies and various Medicaid programs.  


Contact

FAR can be reached at:

102 West Main Street,

Wallace, North Carolina 28466

(910) 788-4242

https://focusedaddictionrecovery.com/



If you or a fellow provider are interested in sharing your story, please contact us at info@trilliumnc.org. Thank you for all you do for our members!

Welcome New Providers to Trillium!

PROVIDER NAME

COUNTIES SERVED

SERVICES OFFERED

AGE GROUP SERVED

Jamila Perry

Lenoir and surrounding

Psychological Testing

All

Brier Creek Integrated Pain and Spine

Bertie, Pender, Johnston, Durham, Rockingham, Cumberland, Wake, Pitt, Vance, Lenoir, Robeson, Moore, Nash, Person, Beaufort, Martin, and surrounding

Evaluation & Management and Drug Testing

Adults 18+

Kinfolk NC ABA LLC

Mecklenburg and surrounding

Research-Based Behavioral Health Treatments (RB-BHT)

Children and Adolescents up to age 18

Richardson Martin Inc.

Wake and surrounding

Outpatient Therapy, Evaluation & Management, and Psychological Testing

All

Grandis Evaluation Center PC

Buncombe and surrounding

Psychological Testing

All

Provider News

Meet our New Chief Operating Officer!

Trillium Health Resources announces Christie Edwards as Chief Operating Officer (COO). Along with working at Trillium for 13 years, Christie is a LCAS and LCMHC and spent time in the private sector. Later this spring she will also receive her MBA.

Christie will work with the rest of Trillium’s Executive Leadership team to develop long-term strategy and goals. We are excited to have her experience and dedication to help continue Trillium’s mission of transforming lives and building community well-being.



Medicare Crossover Claims

Effective 4/1/2025, Trillium Health Resources will begin processing Medicare Crossover claims received by NCTracks. Both Professional and Institutional secondary claims will be received by Trillium for dual-eligible beneficiaries (Medicare & Medicaid coverage) who have Trillium designated as their Medicaid Managed Care payor.

 

Providers with dual-eligible beneficiaries will only need to submit claims in the following cases:

·   If Medicaid requires a different billing format from Medicare for a particular service including the differing of modifiers and claim forms.

·   The members have additional third-party commercial coverage.


For any questions regarding claims, please feel free to contact ClaimsSupport@TrilliumNC.org.



Collaborative Care Management Capacity (CoCM) Building Funds Announcement

The NC General Assembly has earmarked $5 million for capacity building for NC Medicaid-enrolled primary care practices across the state to adopt Collaborative Care Management (CoCM).


Eligible primary care practice sites can qualify to receive up to $50,000 to support implementation of the model in-house, $30K for practices that have already adopted the CoCM model in-house and want to expand, or $20K for practices that plan to newly adopt the CoCM model by outsourcing to an external vendor. 


To date, 27 practices have been awarded funding to start their new CoCM Services! To apply, interested practices should connect with AHEC’s Practice Support Coaches. For more information about the funding opportunity, as well as more information about the Collaborative Care Management model, visit CCNC’s website.



Community Involvement

Upcoming Trillium Re-Entry Simulation

Register Here


Game Day in Onslow Park

We invite those with I/DD and their friends, family, or caregiver as well as all community members to join us for an afternoon of inclusion! We will be at the park with board games, coloring activities, and a snack set up.


Not in the mood for games? Check out the accessible playground instead!

  • Onslow Pines Park
  • 2:00 - 4:00PM
  • 244 Onslow Pines Rd, Jacksonville, NC


To RSVP and receive updates regarding changes, go to our Facebook Page One Community NC."




Provider Resources

Trillium Health Resources Hosts Monthly Provider Forums

Provider Forums share the information most relevant to Trillium’s network. The webinar series takes place on the second Wednesday of each month. A panel of Trillium staff will share information providers identify as vital to their work. Provider feedback, recent updates, and upcoming items will drive monthly topics. Each forum will conclude with a Question and Answer session. 


To register for the next Provider Forum on April 9, 2025 at 10:00AM, please click here.


Previous Provider Forum Question and Answers, presentations, and recordings can be found here.



New Opportunities

2025 Addiction Medicine Conference

Addiction Medicine 2025 will provide clinically relevant Substance Use Disorder knowledge and skills for physicians, Advanced Practice Providers and other providers working in a variety of healthcare settings.


Join in person as we explore addiction medicine. The Spring Conference will be held April 11-12 in Asheville, NC at the Renaissance Asheville Hotel or you can participate from anywhere with the virtual registration option.



Register Here


North Carolina Association of Rehabilitation Facilities (NCARF) 2025 Spring Conference

Founded over 50 years ago in 1965, NCARF - Working Together to Impact Change is an established resource for influence, information, education and training, networking, and collaboration with member facilities. We are dedicated to assisting our member rehabilitation programs and residential facilities in providing services to individuals with disabilities. Functioning as the unified voice, NCARF is dedicated to ensuring that the citizens of North Carolina are aware of the diverse services provided by its members.


Conference Details

Date: April 30, 2025 - May 2, 2025

Location: Courtyard by Marriott - Carolina Beach

100 Charlotte Avenue, Carolina Beach, NC 28428





Register Here

Provider Knowledge

April 2 is Autism Awareness Day

Each year on April 2, World Autism Awareness Day is recognized. On this day and throughout the month of April, awareness, acceptance, and education of Autism Spectrum Disorder (ASD) is emphasized.


Find resources, toolkits, social media graphics, and more, please visit the Autism Society.



In Case You Missed It

Important Reminder from Trillium


Trillium offers helpful information regarding Mental Health Parity and Addiction Equity Act for our providers and members. Please utilize the resources located on our website to learn more, including the below:




Read More Here

Re-verification Requirement

 

You should have received a Re-verification Notification from NCTracks. If you have not responded, please act now. If you do not submit the re-verification application and pay the application fee by the due date, your Medicaid claims will not be paid.

NCTracks Re-verification

Network Communication Bulletins 2025

Click above for more information.

Have Questions/Need Support?


If you have questions, need additional information, or require technical assistance, please contact our Network Management Department at NetworkServicesSupport@TrilliumNC.org or call Provider Support Services at 1-855-250-1539 during the hours of 7 a.m.–6 p.m. EST, MondaySaturday. 


We appreciate your commitment to helping us achieve this mission by meeting the needs of members!

Provider Insider is a newsletter for the Trillium Health Resources provider community. Please send comments and suggestions about this publication and its contents to NetworkServicesSupport@TrilliumNC.org

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