February 6, 2019
Providers Subject to EVV - Electronic Visit Verification 1% Differential Adjusted Payment

Applicable to: Mercy Care Complete Care, Mercy Care Long Term Care, Mercy Care RBHA and Mercy DDD 
Providers subject to Electronic Visit Verification requirements (Provider Types A3, FI, IC, 23, 39, 40, 46, 77, and 95) that completed the AHCCCS Electronic Visit Verification (EVV) survey in its entirety by May 28, 2019 have qualified for a Differential Adjusted Payment (DAP) increase of 1.0% for dates of service 10/01/2019 – 09/30/2020. The DAP increase is applicable to select services and places of service. 

Mercy Care is currently experiencing a system issue which is causing EVV DAP overpayments or underpayments for some providers who have qualified for the increase. We anticipate resolution of this issue in the early part of February 2020 with affected claims reprocessing in the early part of March 2020. We apologize for any inconvenience this may have caused you.

As always, don't hesitate to contact your Mercy Care Provider Relations Representative with any questions or comments. You can find this notice and all other provider notices on our Mercy Care website .

Thanks for all you do!