The gemba method is one of the important first steps in QFD analysis. As we recently concluded the
25th International Symposium on QFD [ISQFD’19-Boise] successfully in Boise, Idaho USA, we thought to pay tribute to the Nobel Prize author, who spent the final chapter of his life in Idaho.
Although Hurricane Dorian prevented some East Coast folks from making the trip unfortunately, the 2019 ISQFD attendees from Germany, Japan, Hong Kong, UK and various US cities were greeted with glorious sun, verdant riverside parks, college football cheers, and international colleagues eager to share their QFD experience and learn.