2018 Population Health Focused Pilot
Quality Improvement Activity (PHFPQ)
Vocational Rehabilitation
For questions or technical assistance, please contact:
Brittney Jackson, MBA, LMSW
Patient Services Director
(203) 285-1213

A priority of the Network is to serve as a resource to both dialysis patients and professionals throughout PHFPQ activities. 
For more information about the PHFPQ please visit our website.  


Tracking & Reporting: 
Project leads should ensure that the vocational
rehabilitation data is updated  in CROWNWeb monthly. 

OUTLINE: Develop a Plan-Do-Study-Act (PDSA) cycle to address identified barriers.  

August 2018 Issue 
The Network is working with 20 facilities, representing 10% of the Network 1 service area. The Network aims to improve patient education about vocational rehabilitation (VR) and employment networks (EN), regular elicitation of patients' goals, and genuine efforts to achieve them. Moreover, as a result of the QIA patients will better understand the benefits of goal setting, VR and EN services, and how to utilize those services.
If you have any questions about the facility's role and responsibilities for implementing the QIA, please call 203-285-1213.
NOTE: Documentation of vocational rehabilitation status in CROWNWeb is vital, as it will be the source of measuring improvement at the facility-level.

Tools & Resources
In addition to all the wonderful education your facility  is providing, it is pertinent every patient who has received a VR referral or is receiving VR services is correctly entered into the CROWNWeb data system.

Project Goals

* Participating facilities shall demonstrate a ten (10) percentage point increase in referrals to EN/VR agencies in by September 30, 2018.


* Participating facilities shall demonstrate a five (5) percentage point improvement in the number of patients receiving EN/VR services by September 30, 2018.

We Want to Hear from YOU!
Please contact the Patient Services Director if you have questions, comments, or specific barriers that you would like to address.  Let us know if you have identified any best practices that you would like to share with the community.