Monthly Newsletter

Introduction to Quality Newsletter
Welcome to the first edition of the Quality Corner Monthly Newsletter! Quality is a leading priority at UHA, and with this newsletter we hope to shine a light on all the important quality work our organization is engaged in. Each newsletter will contain updates on quality measure performance, a patient safety story, new policies and procedures, reminders of any regulatory updates, and more. 

Please be sure to reach out to with any questions. 

The UHA Quality team is excited for 2019 and the work we have ahead to achieve top decile in quality and be a high performing medical foundation.  Here are the faces behind the work:

Back row left to rightKatherine Liu, Project Manager;  Petrina Griesbach, Director of Clinical Quality; Megan Jenest, RN Quality Consultant; Jaime Velasco, Population Health Coordinator; Megan Merchant, Quality Improvement Coordinator; Obie Perez, Population Health Coordinator  Front row left to right:  Kiani Moyrong, Population Health Coordinator; Tara Lee, Sr. Quality Specialist; Dolores Gomez, RN Quality Consultant; Vanessa Gmur, Population Health Coordinator; Rakshana Karem, Quality Data Coordinator; Lalitha Chirravuri, Quality Consultant

Quality Measure Performance Update 
The 2019 quality goals have been constructed such that each provider has a target for each of the 11 measures based on their performance during the benchmark period. Click on the Learn More button below for more detail.

Patient Safety Story  
 "Ms. Jones" planned a trip to Tanzania over the holidays. She made an appointment with her Primary Care Provider to prepare for her upcoming overseas travel. Travelers to Africa are required to be vaccinated for Hepatitis A and B. Ms. Jones is particularly afraid of needles, and after careful discussion with her Provider, she elected to receive Twinrix vaccination. The Medical Assistant retrieved the vaccination and gave Ms. Jones her injection, without verifying the medication with a licensed person.

Click on the Learn More button to see what happened next and what we learned from this story.

Regulatory Update 
This section of Quality Corner will contain any reminders about quality issues from a regulatory level. Please pay close attention to all items noted here as you are required to know and act upon any regulatory quality issues.

Medication Recall through FDA: The UHA Quality Department recommends that Clinic Managers take an active role in medication recalls. Help keep your patients safe by signing-up for important email alerts regarding medication recalls through the Food and Drug Administration.

Quality Program Performance: P4P, MIPS, MSSP  
2018 was the second year of MIPS, a Medicare program that measures physician organizations on quality, promoting interoperability, improvement activities, and cost. UHA again achieve "exceptional performance" with an overall score of 97.4/100. 

For more information on the MIPS program click here.

Newsletter Structure

To improve  c ommunications for UHA, we have categorized our Quality Corner Newsletter as the following:

RED =  Leader Action Required
TEAL =  Important Information (Please share with appropriate Staff and/or Providers)
BLACK =  FYI only - no action required 

Produced by the UHA Communications Department. Send comments to

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