Quarterly news and views from the risk management experts.
WELCOME from the CEO
Delivering on the trust you have placed with us as your partner is inherent in every aspect of what we do. There are many companies to choose from when selecting your Risk Management advisor, and we are proud and honored that you have chosen Schauer Group as your partner. We wake up every day focused on how we can help our clients, our people, and our communities thrive. 

To execute on that promise, we are continuously investing in our culture. We believe our company culture is our competitive advantage when attracting and retaining the best talent in the industry. It is my job to ensure that our team is empowered to deliver excellence to our clients, our communities, and each other. 

Recently, our role as your partner has become even more imperative, especially as cyberattacks and ransomware become more prevalent among businesses of all sizes. We are in the process of creating a comprehensive one-stop-shop for the latest information on combating these attacks in our Resource Library.

I am very proud to serve as president, and I look forward to continuing to lead a great company built on our core values and a dedication to our clients and people. As you read on in this issue of our Digital Download, you'll find a variety of examples of how we are fulfilling this role.

If I, or anyone on my team, can assist you with any risk management concerns you have now or in the future, please don't hesitate to reach out to me directly.


Joe Schauer
President & CEO
Cleveland Book Bank wins second round of
Century of Service
Cleveland Kids’ Book Bank, a Cleveland-area nonprofit that is dedicated to fostering improved literacy and a love of reading by providing free books to children through community partnerships, has won the company’s Century of Service Nonprofit Award program for 2021. Cleveland Kids’ Book Bank will receive an awards package that includes a donation of 100 service hours from Schauer Group associates and a one-time cash donation of $5,000. 
Access Risk Management Resources and Insurance Insights via email
When it comes to our clients, delivering excellent service and innovative approaches to risk management are fundamental to our company values.

We've created a quarterly educational email program to ensure that we can deliver the most relevant insurance and risk management resources to you on a regular basis.
Service options available 24/7, mobile and fast.

The Schauer Group Client Portal is an online service, accessed through our website or a mobile app. It allows clients to access policy information and documents, print certificates and auto ID cards, as well as report claims and request policy changes.

Get started today! Request access by contacting your Client Manager or email insure@schauergroup.com.
Schauer Group recognizes notable
team news & achievements
Matt Kobetitsch was promoted to Senior Client Technician. Matt began as an intern in 2017 and became a full-time associate in late 2018.
Congratulations to Miranda Krager on receiving her CISR designation. The CISR program is a nationally recognized educational program for outstanding customer service representatives like Miranda.
Congratulations to Erin McGaughey on receiving her CISR designation. The CISR designation empowers outstanding individuals like Erin to provide exceptional account management and customer service.
Mike Wilmoth was promoted to Senior Client Technician. Mike has been with Schauer Group for 2.5 years.
Big welcome to new team members!
We're excited to welcome Abbey Thouvenin to our team full-time! Abbey previously interned for Schauer Group beginning in 2019 and has now transitioned to a full-time associate in the role of Client Technician. She graduated from Kent State University in May.

In addition, Abbey was recognized by the faculty of Management and Information Systems at Kent State University as the recipient of this year’s Department Award. The award acknowledges excellence in her field of study.
We are excited to welcome back Infiniti Bradley. She interned with us this spring and is now returning for fall. She is a senior at Walsh University majoring in business & communications. She is a sprinter on the track and field team and is a member of the cheerleading team.
Welcome to Brad Cottrill! Brad is interning in our Business Insurance department this fall. He will graduate from Kent State University in December, with a degree in business management.
Say hello to Isabelle Menegary. Isabelle is interning in our Business Insurance department this fall. She is a junior at Walsh University where she is studying finance
Meet Krista Seifert! Krista, a summer and fall intern with us, is working closely with our HR, operations and employee benefit teams. She is a junior at Kent State, where she is majoring in human resource management and minoring in psychology.
Meet Natalie Thouvenin! Natalie is interning with our operations team this fall. She is finishing up her last semester at Kent State and will graduate in December with a bachelor of technical and applied studies.
Introducing Jackson Tucker! Jackson interned with us this summer, working in our Business Insurance unit. He is a wizard with data and loves Excel! He will graduate next spring with a bachelor's degree in actuarial science from Ohio University.
Drew works as a Client Executive in our Cleveland office, with an emphasis on business insurance. In his role, Drew works closely with clients to respond to their needs and understand the evolving nature of their business in order to develop and service the insurance program that fits their risk profile. In addition to Cleveland Leadership Center, Drew is also involved with Greater Cleveland Film Commission and the Employment Collaborative of Cuyahoga County.
Service Spotlight

Drew Stelzer, client executive, shares his experience as a member of the board of trustees for Cleveland Leadership Center.
How long have you served with Cleveland Leadership Council?
This is my first year as a trustee, but I've been involved with the Development Committee for three years and served on the OnBoard Cleveland Advisory Committee for four.

Tell us about the organization.
CLC is critical to helping develop leaders of the next generation. CLC has done so much for me in terms of helping me connect with leaders of any generation. They truly succeed in their mission of providing collaborative leadership training, civic education and connections to leaders of all ages. CLC empowers leaders to identify and take action on issues that resonate with them and become change agents in the community.
What is your favorite part about serving with the Cleveland Leadership Center?
I have made lifelong friends and connections that have helped me so greatly over the years. The one that stands out the most is Danny Williams, CEO of Eliza Bryant Village. It is the oldest continually operating African American-founded long-term care facility in the U.S., serving approximately 1,200 seniors annually with nearly 200 compassionate employees and nearly 300 volunteers. I met Danny during my opening retreat for OnBoard Cleveland. He spoke about his work and how important programs like OnBoard Cleveland are for the city of Cleveland. I reached out to Danny to grab a coffee and the rest is history. I now have a great mentor and historian in Danny who helped me better understand the Cleveland philanthropic and business landscape, but we also have some fun together. I would have never been able to establish a relationship with Danny if it was not for the Cleveland Leadership Center. 
We recently collected 178 books for CLEVELAND KIDS BOOK BANK. Krista Seifert was all smiles while she sorted and boxed the various children's books in the big yellow bin!
The Schauer team gathered for a WELCOME BACK BBQ this summer in the parking lot of our Canton offices.

ABOVE L-R: Mike Wilmoth, Brandyn Neal and Matt Griffin.
Thanks to the amazing instructors at WALSH UNIVERSITY and support from the Ohio TechCred Skilled Workforce Program, 15 Schauer Group associates recently completed a Data Analytics course in digital transformation, IoT, artificial and emotional intelligence, data visualization and more.
With offices in Canton and Cleveland, Schauer Group, Inc. is one of the largest independently owned insurance and risk management firms in Ohio, providing risk management, business insurance, human capital services, employee benefits, contract surety, and personal insurance to a variety of clients nationwide. As the nation’s first ISO Registered Independent Insurance Agency, Schauer Group maintains a commitment to quality and excellence, achieving an industry-leading 95% client retention rate. The fourth-generation, family-owned company is celebrating its 102nd anniversary in 2021.
200 Market Ave. N, Suite 100, Canton
9200 South Hills Blvd., Suite 145 Broadview Heights