RDN Fee Requests

Dear Valued Partners,

We wanted to provide additional clarification in regards to our RDN Fee Requests.


Fee Requests:


All fee requests must be submitted via RDN with the exception of pre-approved fees.



Please note if the repo rate listed on the account is not feasible we ask you decline the account and add a notation on the repo rate you are willing to accept. If the repo rate is acceptable but you are needing additional fees such as mileage, close fee, flatbed fee etc, then we ask that you accept the account and request the additional fees through RDN. 


With our new RDN integration, you can now request fees directly in RDN. All pre-repo as well as post-repo fees, such as keys, can be requested directly in RDN. Please see the screenshots below for instructions on how to request fees.

Invoicing:


Please note invoicing must still be completed in our agent portal. RDN invoices DO NOT integrate with our system. Please ensure any ancillary fees are invoiced in our billing module within 30 days of service. Our invoicing guide can be accessed by clicking HERE.



If you have any questions please feel free to contact our Vendor Management Team.

Sincerely,


Resolvion Vendor Management

VendorMgt@resolvion.com

Tel: 866-606-7007 X 578

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