East Falls and Fishtown
July 20th
July 16, 2020
Dear customer,
We received word from the City of Philadelphia today that the reopening of our East Falls and Fishtown locations will be this Monday, July 20th!

While we could not be more excited to reopen our doors to all of you, we must stress the importance of practicing the State and City requirements in order to slow the spread of COVID-19.

As such, we are implementing new policies and procedures:

  • All locations will limit occupancy in accordance with City guidelines: This will reduce crowding in order to ensure social distancing.
  • For your convenience, a real-time occupancy counter for each location will be available on our website, so that you may check crowding at the gym prior to arrival.
  • We will require social distancing during check in and throughout the gym.
  • We will require that masks are worn at all times, unless an individual or the circumstances fall under one of the exceptions listed in Section 3 of the Governor’s orders.
  • We ask that all customers be diligent about washing/sanitizing their hands consistently while climbing and avoid touching your face.
  • We will increase and intensify cleaning schedules in accordance with guidelines issued by the PA Department of Health.

We will follow the guidelines as set forth by the State and the City of Philadelphia, but our efforts require your help and cooperation to be successful . Please follow these guidelines, or contact us if you need additional information or guidance. We're happy to help.

For the latest information regarding our policies or procedures, and to check gym occupancy prior to your arrival, please be sure to check our COVID-19 Information Center . This will be updated with any new information we receive from the City of Philadelphia in the next few days.

And, of course, we understand that some of you may not be ready to come back to the gym just yet.

If you need to suspend your August membership payment, you may do so by filling out this form . All advanced notice requirements and fees for suspensions are waived, and you will be able to restart your membership in September without delay.

Cancelations will be processed upon reopening, and will be processed in the order that they are received. **

We cannot thank you enough for the love and support we've received while closed. We have survived four months of closure thanks to you. While we're not completely out of the woods yet, we cannot be more excited to see you all in the gyms again, and be able to thank you all in person.

We continue to be humbled and inspired by you, our wonderful community, during this difficult situation, and we'll see you on July 20th!

To your continued good health,

David H Rowland
Philadelphia Rock Gyms

**Regarding Cancellation Requests: Due to limited resources as a result of closure, we will be unable to process cancelations until the current restrictions are lifted. If you desire to cancel your membership, please claim your suspension via the form above, then submit your cancelation request to this email: . Cancellations will be processed upon reopening, in the order they are received.
Philadelphia Rock Gyms |