Oaks, Coatesville, and Wyncote
June 26th
June 22, 2020
Dear customer,
With the state moving into the green phase, I am very excited to announce the reopening of our Oaks, Coatesville, and Wyncote locations this Friday on June 26th!

We do not have an exact date for East Falls and Fishtown just yet, but not to worry! We are closely monitoring guidance from the City of Philadelphia, and we are expecting to open on or around July 3rd. More details on that as soon as we have them.

While we could not be more excited to reopen our doors to all of you, we must stress the importance of practicing the State recommended precautions in order to slow the spread of COVID-19.

As such, we are implementing some new policies and procedures:

  • All locations will limit occupancy to 50% of each location's certificate of occupancy: This will reduce crowding in order to make social distancing possible.
  • For your convenience, a real-time occupancy counter for each location will be available on our website homepage, so that you may check crowding at the gym prior to arrival.
  • We will take measures to ensure social distancing during check in and throughout the gym, where feasible.
  • We ask that all customers where masks when entering the building, during check in, and when resting between exercise, when feasible.
  • We ask that all customers be diligent about washing/sanitizing their hands consistently while climbing and avoid touching your face.
  • We will increase and intensify cleaning schedules in accordance with guidelines issued by the PA Department of Health.

We will follow the guidelines as set forth by the State, but our efforts require your help and cooperation to be successful . Please follow these guidelines, or contact us if you need additional information or guidance. We're happy to help.

Don't forget: We are offering a special thank you to those who pay their June payment. This offer is valid until June 30th.

As a thank you to those who continue with your June payment, we are offering:

  • Free Multi Gym access for the remainder of the year so you can visit any of our locations upon reopening.*
  • A $25 credit on your account to be used on any shop item or non-membership service.*

And, of course, we understand that some of you may not be ready to come back to the gym just yet. If you need to suspend your June membership payment (and haven't already), you may do so by filling out this form . All advanced notice requirements and fees for suspensions are waived, and you will be able to restart your membership in July without delay.

Cancelations will not be processed until we reopen, and will be processed in the order that they are received. **

We cannot thank you enough for the love and support we've received while closed. We have survived three months of closure thanks to you. While we're not completely out of the woods yet, we cannot be more excited to see you all in the gyms again, and be able to thank you all in person.

We continue to be humbled and inspired by you, our wonderful community, during this difficult situation, and we'll see you on June 26th!

To your continued good health,

David H Rowland
Philadelphia Rock Gyms

*June Payment Benefits: Free Multi Gym grants active members with current accounts access to any PRG location through December 31, 2020. Those who already pay for Multi Gym access will have the total value of their Multi Gym fees from reopening through Dec. 31, 2020 added to their account as a credit in addition to the $25 credit. Credits on account ($25 + any Multi Gym credit, if applicable) can be used toward any shop item or non-membership service at any PRG location and does not expire. Credits cannot be applied to membership.

**Regarding Cancellation Requests: Due to limited resources as a result of closure, we will be unable to process cancelations until the current restrictions are lifted. If you desire to cancel your membership, please claim your suspension via the form above, then submit your cancelation request to this email: . Cancellations will be processed upon reopening, in the order they are received.
Philadelphia Rock Gyms |