RHA PROUDLY ANNOUNCES ITS NEW PRESIDENT, MELANIE DUPRIEST    
We are delighted to announce that Melanie DuPriest, a member of the RHA team since 2015, has been appointed President of RHA. Over the last four years, Melanie has served the organization as Vice President of Insurance and Business Development, and has been on the Executive Officer slate for three years.

In her new role with RHA, Melanie will continue to utilize her business development and insurance brokerage skills to maintain the strength our membership and the offerings RHA provides its members. She will continue to cultivate relationships with RHA members, broker partners and service providers, partnering with them to provide innovative risk management solutions and market leading insurance coverages for the RHA Membership.

Contact information: Melanie at melanie@rhainsure.com, (804) 525-2029
RHA SUPPORTS TROOPS IN AFGHANISTAN      
RHA is proud to have partnered with our Property Program Broker, Alliant Insurance Services, to support our long-time board member and friend, Bill Barrow, during his National Guard Deployment . Bill serves as chaplain for a troop that has been working in Afghanistan and Kuwait. With the help of Gail Waddell's sister-in-law, Cindy Waddell, we have shipped a number of comfort supplies to his troop. The service men and women that have received our support, expressed their gratitude by sending back to us, personalized messages of appreciation.
APRIL'S LOSS CONTROL FOCUS     
Incident Investigation

On average, RHA members report 1500 incidents involving guests or other third parties each year. 10% of these, or 150, will become claims. The cost of such events is often impacted by the quality of the hotel's incident investigation practices. 
 
Want to know how your incident investigation practices measure up? Take this quick self-assessment -  
Self-Assessment Incident Investigation

The best investigations focus on the FACTS, such as:
  • Who was involved?
  • Where did the accident occur?
  • What was the cause of the accident?
  • What injuries is the person claiming?
  • What was the injured person doing just prior to the accident?

The best investigations are conducted by trained personnel, those who are familiar with document collection, taking witness statements, what type of photographs to take, and how many.

RHA provides many tools to assist members in developing their incident investigation practices, including webinars, report writing tips, and forms for documenting investigations:   https://www.rhainsure.com/incident-investigation
Self-Assessment Preventing Slips, Trips and Falls

Slip/trip/fall claims account for 53% ($11M) of all reported claims. Complete this quick self-assessment to evaluate your risk management practices for preventing slip/trip/fall claims -  Self-Assessment Preventing Slips, Trips and Falls
RHA ANNUAL CONFERENCE  
REGISTRATION OPENING SOON
We hope you will join us for the RHA Annual Conference at beautiful Pebble Beach Resorts, August 20-22, 2019. There will be a special reception to meet the President, Melanie DuPriest, from 2:00 -3:00 on August 20. Registration will be opening at the beginning of May.

Inn at Spanish Bay
Pebble Beach, California
August 20-22, 2019 

Questions about the conference or interested in sponsorship opportunities? Contact Anne Good at anne@rhainsure.com or 804-525-2031.
NEWS & UPCOMING EVENTS
 
MAY 20, 2019
RHA Casualty Program:
Renewal quotes released

MAY 29, 2019
Casualty Program: 
Renewal responses due

JUNE 1, 2019
RHA Casualty Program renewal date  

JUNE 16-18, 2019 
RHA attending Southern Innkeepers Annual Meeting    

AUGUST 20-22, 2019 - NEW DATE & LOCATION!
RHA Annual Conference  
Inn at Spanish Bay - Pebble Beach, CA  
Registration opens in late-April. Click here for details. 
SPOTLIGHT
APRIL MEMBER ANNIVERSARIES
 
We wish a Happy Anniversary to those members with April RHA Anniversaries!
Interested in Learning More About RHA's Insurance? 

Click here to review key features of RHA's Property & Casualty Insurance.
RESORT HOTEL ASSOCIATION

2100 East Cary Street  |  Suite 3   |  Richmond, VA 23233  |  www.RHAinsure.com