FEATURED NEWS
Register Now to Join Us in July!
Room Block Filling 

Sunday, July 16 - Tuesday, July 18
The Breakers Palm Beach
Palm Beach, Florida

    • First registrant per member is free!
    • 8 hours of educational content
    • Attending select insurance sessions = $2,000 towards 2018 premiums
    • 3 days of networking and exchange of ideas with your peers
THIS MONTH'S NEWS & UPCOMING EVENTS
MAY 11, 2017
Kindred NYC Media Dinner
New York, NY

MAY 11, 2017
WEBINAR: Innovations in Health & Productivity
1:00 - 2:00 pm ET

MAY 16, 2017
WEBINAR: Latest on OSHA's E-Recordkeeping and Anti-Retaliation Rule and the Volks Rule
1:00 - 2:30 pm ET

MAY 24, 2017
WEBINAR: Recurring Marijuana Issues in the Workplace in Light of New Legislation
1:00 - 2:00 pm ET

June 8, 2017
WEBINAR: The Changing Landscape of Anti-Discrimination Laws and Workplace Policies in Light of the NLRB
1:00 - 2:00 pm ET

JULY 16 - 18, 2017
RHA Annual Conference
The Breakers Palm Beach -  Palm Beach, FL

JULY 17, 2017 - 8:30am
RHA Annual Member Meeting
The Breakers Palm Beach - Palm Beach, FL

JULY 18 - 19, 2017
Kindred DOSM Meeting
The Breakers Palm Beach - Palm Beach, FL
Register
Employee Benefits Education: Innovations in Health & Productivity

May 11, 2017 -  1:00 pm ET

Creating a culture of health means fostering and promoting healthy behavior change in your workforce. A healthy population can help reduce costs for employers and employees alike. Join Health and Productivity Practice specialists for a discussion on the latest trends and advancements in health and productivity. During this webinar, we will discuss how to manage total population risk, how genetics will play a role in testing and treatments, and innovative technology which will bring the appropriate providers and transparency to your organization and employees.
LOSS CONTROL TOPICS OF THE MONTH
Water Safety

RHA's water safety month includes beaches and swimming pools, as well as Legionnaire's Disease awareness:

Beaches & Swimming Pools
Each year, as summer begins, the US Lifesaving Association sponsors National Beach Safety Week during the month of May. Make sure your location is following best practices for beaches AND swimming pools.

Legionnella
Does your location have swimming pools, hot tubs, fountains, an HVAC system, showers, hot water tanks?  If so, your location is susceptible to an outbreak of Legionnaire's Disease . Consult RHA's Legionnella materials to m ake sure your facilities are ready for use.

Innkeeper Liability & Guest Property

Is your hotel aware of the innkeeper liability statute for your state?  Are you doing what you need to take advantage of the legal protections available to you?  Read this article , prepared by RHA's Operation Contract attorneys, Drinker, Biddle & Wreath, to ensure you comply with state laws. 

Additionally, if your hotel accepts guests' valuables for safekeeping, consult RHA's Guest Property White Paper to make sure your property follows the correct protocol.

MEMBER REMINDERS
MemberMeetingAnnual Member Meeting Information

There will be an annual member meeting at The Breakers at 8:30 a.m. on Monday, July 17, 2017. Proxy notices will be sent via Docusign in June to allow you to vote via proxy if you are unable to attend. If you prefer to receive your proxy via US Mail, please contact Anne Good anne@rhainsure.com or 804-525-2031.

REMINDER: HOW TO REPORT A CLAIM
Property & Casualty

It is critical to report claims in a timely fashion. Failure to report claims in accordance with the terms of your insurance policies may jeopardize your coverage/rights under the policy.
  • GUEST Injury or Damage to a GUEST's Property:
    • Report your claim electronically, at https://claimzone.com/reporter OR report your claim over the phone at 1-866-483-6599.  
    • Because any accident involving a guest/ third party may become a claim, RHA members are encouraged to report ALL such events. 
    • RHA does not charge a per claim handling fee.
  • AUTOMOBILE Accident Involving RESORT/HOTEL Automobile
    • Report your claim at 1-800-362-0000.   
  • Damage to PROPERTY OWNED BY RESORT/HOTEL:
    • Report your claim electronically, at http://www.rhainsure.com/claims/report-a-property-claim
    • You should report all property damage, even if the claim appears to be below your deductible. 
    • RHA's preferred vendor for remediation services is BMS CAT (Contact Fehmi Ilkson at 917-941-9157). BMS CAT has been pre-approved by the RHA program carriers. 
For access to electronic claims reporting, contact Lori Wood at  lori@rhainsure.com OR (804) 525-2025.

For more information, consult our  Property Claims FAQ and the  Casualty Claims Reporting Info.

MEDIA BUZZ
Saddlebrook Resort & Spa - Wesley Chapel, FL
Saddlebrook Hosts Tennis Fed Cup

Saddlebrook Resort hosted professional women tennis players in the Federation Cup semifinal match between USA vs. Czech Republic on April 22-23 in a new 3,000 seat stadium built for the event.

Click here to see a video of the event!
Celebrating RHA Board Members:
Gary Thulander - Woodstock Inn & Resort
RHA Board Member Gary Thulander Named Vermont Innkeeper of the Year

Congratulations to RHA Board Member Gary Thulander , who was just named "Innkeeper of the Year" at the Vermont Tourism Summit! Gary is the General Manager at Woodstock Inn & Resort , one of RHA's founding members. Gary is described as "the epitome of a leader to his resort team and the community."

Read more here.
Nada Jandrich - French Lick Resort
Nada Jandrich Selected as one of America's Leading Risk Managers

Insurance Business America named RHA Board member Nada Jandrich as one of America's leading risk managers for 2017. Nada is the Director of Insurance for Cook Group, the parent company of RHA member French Lick Resort , and is devoted to all things risk management. Nada recently co-authored an article for RIMS, the Risk Management Society, that helps prepare risk managers to understand and respond to Reservation of Rights letters. 

Read the article here.
MEMBER OPPORTUNITY:
Kindred DOSM Conference
 
We are excited to announce our First Annual DOSM Conference. This 1 ½ day event occurs in conjunction with the RHA Annual Meeting, but is designed exclusively for Directors of Sales & Marketing and will provide resort destination sales & marketing resources, peer-to-peer education, and information on leveraging Kindred for greater group sales.  
A SPECIAL THANKS TO OUR SPONSORS!
RESORT HOTEL ASSOCIATION

2100 East Cary Street  |  Suite 3   |  Richmond, VA 23233  |  www.RHAinsure.com