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FEATURED NEWS

HURRICANE MATTHEW UPDATE:

As the world was tuned-in to ongoing news coverage regarding Hurricane Matthew, our RHA friends along the east coast were busy preparing for the worst, and riding out the storm. Although we are happy to report that our Florida members sustained no damage, several member properties, in Georgia and South Carolina, were not as fortunate. These members experienced wind and wind-driven rain, causing water damage, damage to landscaping, and business income losses. There have been no reported injuries.  

RHA thanks all members who have expressed concern for your fellow members, and we ask that you continue to keep them in your thoughts as they deal with the challenges left behind by the storm. 

THIS MONTHS NEWS & UPCOMING EVENTS

RHA at NEIRA: November 1 - 3
 
RHA is sponsoring the Annual Meeting of  New England Inns & Resorts Association. This year's event will take place at the Omni Mount Washington Resort in New Hampshire.  Stop by our table and say hello!  
NOVEMBER 4, 2016
Property Submissions due to  Tammy@rhainsure.com

NOVEMBER 6 - 8, 2016
RHA Board of Directors Meeting
Sea Island, Sea Island, GA

Members & Brokers Logging into www.rhainsure.com:
If you haven't visited the member/broker portal since the launch on 9/28/16, you will need to reset your password, and then use your temporary password to log in. Be sure to change it to one you will remember.

Forgot your password or need to change it?
Once you log in, click on " Profile" in the top right of your screen to change your password to one of your choosing!
LOSS CONTROL TOPIC OF THE MONTH

Laundry Fires

Did you know the average laundry-related fire costs RHA members and insurers $882,000?

Did you know the most recent laundry fire occurred July 2016, and involved "clean" spa laundry that was left in a dryer overnight?

RHA continues to collaborate with members to develop and implement the industry's best practices with regard to laundry-related fire prevention. In addition to RHA's resources, members have shared the following TIPs for preventing laundry-related fires:
  • Outsource laundering services, particularly kitchen rags and/or spa linens
  • Install dryers that have built-in fire suppression system
  • Install automatic sprinklers in laundry areas
  • Store soiled kitchen rags in lidded, non-combustible containers
  • Store soiled spa linens in non-combustible carts (avoid polypropylene and polyethylene)
  • Designate a specific color for kitchen rags, so they can be easily identified by laundry personnel
  • Post rules in facilities used for employee laundering

Click here for white papers, sample policies, and more.

MEMBER BENEFIT OF THE MONTH:
STAY RHA

STAY RHA 2017: New & Improved!

We have made a few changes to the program designed to better serve your employees. 
Complete an application here  to participate! 
Due November 14, 2016

New for 2017:
  1. Extended lead time from 30 days to 60 days. *Subject to availability
    • Employees may submit reservation requests 60 days before their reservation time.
  2. Mandated rate of 50 - 70% off BAR 

Questions? Email Allison at allison@rhainsure.com

BOOK YOUR NEXT STAY:
3 Easy Steps
  1. Create your account or sign into your existing account
  2. Find your next destination and click "Request Room" button next to property photo
  3. Click "Make Request" 
You're done! If you have not heard back from the property within 48 hours, please use the contact information provided  here.
MEDIA BUZZ

Ocean House - Watch Hill, RI
SHAPE Magazine Picks 2 RHA Members for Healthy Travel Awards
 

SHAPE's November 2016 issue selected Ocean House and Canyon Ranch SpaClub at the Venetian for two of their categories:
  • "Best Hotel Pools" Ocean House - Watch Hill, RI
    • SHAPE highlighted their heated saltwater lap pool with french doors to an outdoor sundeck to bring the outdoors in. 
       
  • "Best Hotel Gym" Canyon Ranch SpaClub at the Venetian - Las Vegas, NV
    • Here, you can have a gait expert to analyze your footfall and stride to give feedback on the perfect shoe for your workout, or work with an their exercise physiologist on staff. 
       
Check out all of the winners here.


Increase Group Sales with FY17 Kindred Marketing Initiatives 

In 2017, partner with Kindred, a free RHA member benefit that markets participating resorts to meetings & events planners, and leverage your sales & marketing budget. 

Consider some of these fantastic Kindred member opportunities:
  • Media Events in Miami, NYC, & Washington, DC
  • Kindred Sales & Marketing Conference
  • Small Market Meetings Booth
  • IMEX client event (Oct 2017 in Las Vegas)
Check out our 2017 plans now here!
Kindred Welcomes Seven New Members

Seven unique properties joined Kindred over the past two months. Ranging in size and offerings, each property is a fabulous compliment to our growing portfolio. 

A warm welcome to:
View all Kindred members here.
A SPECIAL THANKS TO OUR SPONSORS!
Visit RHAinsure.com
RESORT HOTEL ASSOCIATION

2100 East Cary Street   |   Suite 3     |   Richmond, VA 23233  |   www.RHAinsure.com