RHE COVID-19 (Coronavirus) Update:
Important update for all City email subscribers
May 4, 2020
The City of Rolling Hills Estates is actively monitoring and listening to the health and policy experts at the federal, state and county levels and taking actions to adhere to requirements or implement policies based upon health expert recommendations.  This important email update is being sent to all City email subscribers to ensure the community is notified.

For important information, please   visit the City’s Coronavirus webpage.

May 4, 2020 Citywide Update
Upcoming State Re-Openings
Although Governor Newsom relaxed some of the State’s Stay at Home Order, the most recent Los Angeles County Safer at Home Order is still in place until at least May 15. Per the Order, when there’s a conflict between the State Order and the County’s, the more restrictive measure applies. For more information about what can be open under the Los Angeles County Public Health Order, please visit their FAQ Business Guide here.

Los Angeles County Public Health is currently in the planning process for recovery and looking at various sectors that can re-open while we continue to observe and practice physical distancing requirements and infection control precautions.

As the County prepares for relaxing the Order, safeguards must be in place to avoid a surge in hospitalizations that will overwhelm our healthcare system, and to avoid more preventable deaths.

Everyone has done an amazing job of following the Safer at Home Order and slowing the spread of COVID-19 in Los Angeles County. Your patience and continued cooperation is very much appreciated!
#RHEresilient May Monthly Challenge - Get out and Walk!
The City's Community Services staff continues to develop fun challenges for you each week. This week, we invite you to join in on the 10k steps challenge - a fun fitness challenge promoting health and well-being!
Download a Walking Journal online at RHE.city/virtualrec. Start the 30-day steps challenge at home, around the neighborhood, local walking trail or park.
Remember these tips for social distancing outdoors:
  • Keep six feet of space between yourself and others
  • Walk by yourself or those in your household
  • Avoid crowded areas
  • Always warm-up and stretch before any exercise activity
  • Drink water to stay hydrated
  • Obey all traffic laws while on public roadways.

Ready For A Break? Check Out The Latest Resources for Coping with COVID-19
May is celebrated nationally as Mental Health Awareness Month to spotlight the importance of mental health issues and access to care for everyone. THIS May with the impacts of COVID-19 everywhere this is even more important.

As LA County works with communities everywhere to weather this crisis, the Department of Mental Health (DMH) announced the following two initiatives, today, to help county residents deal with fear, anxiety and stress:

We Rise 2020

WE RISE 2020 is a virtual, month-long spotlight on mental health, well-being and healing through art, music and creative expression! This year, WE RISE 2020 will showcase:

  • original performances by diverse artists and celebrities
  • interactive workshops
  • unique programming and
  • messages of inspiration & motivation

To access WE RISE 2020, visit  werise.la  - LA County's go-to hub for the latest programming updates.

For a sneak peak of the  inspirational content  you can expect or to watch a preview of the month,  click here .
Headspace Available Free to LA County Residents
If you haven't heard, LA County's Department of Mental Health has partnered with Headspace, the number one mindfulness and meditation app around, to offer free Headspace Plus subscriptions to all LA County residents.

Starting today, and through 2020, LA County residents can access the following with their free, premium subscription:

  • Hundreds of science-backed guided meditations in English and Spanish
  • Mindfulness and sleep exercises to help address rising stress and anxiety.

To sign up for a free Headspace Plus subscription, visit  headspace.com/lacounty
LA County and Headspace are proud to make this the first offering of its kind in the country - and to support county residents with new and innovative ways to cope with the COVID-19 health crisis.
Cal Water Messages
Cal Water
Pipeline Project Update

We’re reaching out to provide you with an update on California Water Service’s (Cal Water) Palos Verdes Peninsula Water Reliability Project as it relates to ongoing construction on Rolling Hills Road (private road).  All 36,300 feet of new drinking water pipeline have been installed  and crews are now conducting finishing work to prepare for the new pipeline to be tied into the existing drinking water system (what are known as “tie-ins”). While there is still work to be done, this means the end of the project is in sight. 

In approximately  mid-May , crews will conduct a tie-in on the private road. Work will take place from 7 a.m. to 5:30 p.m. for approximately two weeks, during which residents will be asked to park at St. Luke's Presbyterian Church for the duration of work hours. We will follow up with specific dates via text message so you know when work will occur and when to move your cars, if needed. 

Paving and restoration work, including installing speed bumps on the private road, is expected to take place in  late May  from 7 a.m. to 5:30 p.m. for approximately one week. During this time, crews will remove the steel plate on the private road and repave the street. We will continue to provide updates via text message so you know when work will occur and when to move your cars. After this work is finished, there may be minor, sporadic restoration activities along the private road and bridle trail, but the work will otherwise be complete. 

As a reminder,  all construction timing is estimated  and may change based on several factors, including how long it takes to complete the prep work before crews can begin the final tie-in. We encourage you to sign up for real-time text alerts on our website  here  and follow us on  Facebook  for ongoing updates. 

We know it hasn’t been easy to have ongoing construction near your homes and we are working hard to complete this final phase as quickly as possible. We sincerely appreciate your patience and hope you and your loved ones are staying safe and healthy.

COVID-19 Service Update

As part of our ongoing efforts to support our customers and respond to the COVID-19 pandemic, we have requested permission to freeze our rates and delay any rate changes until January 1, 2021. Our top priority is protecting the health and safety of our customers, and with the effects of the pandemic and mounting economic concerns, the last thing they need to be worrying about is their water bill.
In most years, the California Public Utilities Commission (Commission) adjusts  Cal Water’s rates to ensure that they reflect the cost of providing safe, reliable water utility service. Earlier this week, we submitted a filing to the Commission requesting approval to defer these adjustments until 2021, at which point rates would be trued up to ensure they reflect the cost of service.
This effort is in addition to several  others we’ve implemented to assist the communities we serve, including:

  • Voluntarily suspending water service disconnections for non-payment and reconnected delinquent accounts.
  • Making use of our Company-funded hardship grant program for customers struggling through financial hardships.
  • Utilizing our Low-Income Ratepayer Assistance program for residential customers, and similar assistance for agricultural, migrant, and non-profit group living facilities.
  • Extending several penalty- and interest-free payment options to residential and business customers that have been especially hard hit by the public health emergency.

We’ve taken all of these steps to ensure our customers continue to have access to safe, reliable water utility service. Even though we’re six feet apart, we’re all in this together.
Help us share the news on  Facebook or  Twitter.
If you have any questions or need any additional information, please don't hesitate to reach out to us.
Cox Reaffirms Commitment to FCC’s Keep America Connected Initiative: Extends Additional Support Offerings for Customers in Need
Cox has announced its continued support for the FCC’s Keep America Connected initiative, along with extensions to existing offerings to provide support for customers and communities in greatest need as part of the company’s ongoing coronavirus response efforts. 
Through June 30, Cox extends its pledge to: not terminate internet or telephone service to any residential or small business customer because of an inability to pay their bills due to disruptions caused by the coronavirus pandemic; waive any internet or telephone late fees that any residential or small business customer incurs because of their economic circumstances related to the coronavirus pandemic; and keep open its Cox WiFi hotspots to help keep the public connected in this time of need.
“We are committed to helping our customers stay connected so they can work and learn from home successfully. That is evident in our continued support of the FCC initiative and in the extension of our other relief offerings,” said Sam Attisha, senior vice president and region manager for Cox Communications in California. “Our communities and our customers know they can count on Cox to provide the critical services they need.”
In addition, Cox is extending previously announced relief offerings to provide continued support and relief for customers and communities in greatest need. 
Cox is offering the following through July 15:
  • Free Connect2Compete service, Cox’s low-cost internet product for families with school-aged children who are enrolled in low-income assistance programs. Customers must sign up before May 15 to qualify. All new customers that have enrolled since March 13 will receive free service through July 15. 
  • Upgraded speeds of 50 Mbps download for residential customers in the company’s Starter, StraightUp Internet and Connect2Compete packages.
  • For those tiers, free Cox Complete Care phone and remote desktop support for residential customers providing assistance for loading new applications they may need to use during this time like online classroom support applications and web conferencing services.
Residential customers can still take advantage of a $19.99 offer for new Starter internet customers through May 15, which includes a temporary boost up to 50 Mbps download speeds, no annual contract or qualifications to help low income and those impacted from Coronavirus challenges, like seniors and college students.
Cox has contributed nearly $8 million in cash and in-kind COVID-19 related contributions throughout its Southern California markets, including San Diego, Orange County, Palos Verdes and Santa Barbara. For more information on Cox’s coronavirus relief efforts, visit cox.com .

Tips when connecting to Cox Wi-Fi Hotspots:
The Cox Hotspots feature is designed to work on a separate Wi-FI network, so it does not affect your home network. By enabling guests to use “CoxWifi,” you increase your network security because you won’t need to provide your private home Wi-Fi network password to guests.

While on public Wi-Fi, it is also encouraged to not use your passwords (Bank profile, Facebook, etc.) and to always check the lock on the web address bar to make sure your connection to the site is secure.

Learn more by clicking here COX Wi-Fi FAQ.
Governor Issues Proclamation for Wildfire Preparedness Week

SACRAMENTO - Governor Gavin Newsom today issued a proclamation declaring May 3-9, 2020 as "Wildfire Preparedness Week" in the State of California. The text of the proclamation is below: PROCLAMATION Over the last three years, California has...

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Enjoy this message from City staff!
Please enjoy this video from City staff as we continue to work hard to provide you with an outstanding level of service during this global pandemic.
Who can get tested for COVID-19?
The following groups may get tested regardless of symptoms:

  • All essential workers
  • Individuals who are either 65+ or have chronic underlying health conditions
  • Individuals in institutional congregate living settings 
All LA County residents with the following symptoms can also get tested through LA County Public Health sites:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of the following:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss or taste or smell

No insurance is required. Make an appointment here:  lacovidprod.service-now.com/rrs
Testing is also available for the following front-line workers even if you are not exhibiting symptoms:

  • First responders
  • Critical government personnel
  • Health care professionals
  • Grocery workers
  • Commercial, rideshare, and public transit drivers
  • Credentialed members of the media

If you are a front-line worker in one of these categories, please  click here to schedule an appointment. If you are not sure whether you qualify, ask your employer for further information.
Are you a senior or disabled Rolling Hills Estates resident in need of assistance?

Let us know.... please call City Hall at (310) 377-1577 during regular business hours, Monday-Thursday 7:30 a.m. - 5:30 p.m. Friday 7:30 a.m. - 4:30 p.m. We are here to help.
Going Grocery Shopping this Week?

Remember, p lease buy what you need for a week & resist the urge to over buy. There’s plenty of food & essential supplies, employees need time to restock the shelves.

Please Buy Smart & Don’t Overfill your Cart, there’s #Enough4All
New Portal for Parents to Find Childcare Local Options

Announcement builds on previous executive action the Governor has taken to expand child care subsidies and after-school programs for essential workers SACRAMENTO - Governor Gavin Newsom today announced a new portal to help parents, including...

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COVID-19: County Food Resources

The County of Los Angeles is committed to feeding our most vulnerable communities during the pandemic. We are mobilizing public agencies, nonprofits and volunteers to provide meals to anyone in need.

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Los Angeles County Department of Public Health COVID-19 Update
The Los Angeles County Department of Public Health (Public Health) has confirmed 28 new deaths and 568 new cases of 2019 Novel Coronavirus (COVID-19). Twenty-two people who died were over the age of 65 years old and four people who died were between the ages of 41 to 65 years old. Twenty-two people had underlying health conditions including 18 people over the age of 65 years old and four people between the ages of 41 to 65 years old. Two deaths were reported by the City of Pasadena.

To date, Public Health has identified 26,217 positive cases of COVID-19 across all areas of LA County, and a total of 1,256 deaths. Ninety-three percent of people who died had underlying health conditions. Of those who died, information about race and ethnicity is available for 1,148 people (99 percent of the cases); 38% of deaths occurred among Latinx residents, 29% among White residents, 19% among Asian residents, 13% among African American residents, 1% among Native Hawaiian/Pacific Islander residents and 1% among residents identifying with other races. African Americans, Native Hawaiian/Pacific Islander, and people living in communities with high levels of poverty continue to have the highest rate of death per 100,000 people for COVID-19 when compared to other groups. Upon further investigation, 13 cases and one death reported earlier were not LA County residents. As of today, 5,019 people who tested positive for COVID-19 (19% of positive cases) have been hospitalized at some point during their illness. Testing capacity continues to increase in LA County, with testing results available for nearly 173,000 individuals and 13% of people testing positive.

Pleas e note: As of May 4, 2020, the City of Rolling Hills Estates has thirteen (13) confirmed cases.

More Information and Resources Available
COVID-19 Updates
Residents and businesses can continue to monitor the City's dedicated COVID-19 Updates webpage, which has been newly redesigned for ease-of-use and increased resource information at RHE.city/Covid19 .

Here you will find latest updates, information for seniors and businesses, information on utilities, current status of local restaurants, etc.

The City is working diligently to identify additional resources for the community, especially for our high risk seniors.
Get in Touch with City Staff:
City of Rolling Hills Estates