November 2020 - Technology Updates
Inaugural Finger Lakes Health Data Conference a Success!
At a time when public health policy affects the daily lives of nearly all Americans, accurate, secure and insightful data are more important than ever.

Experts who gathered online for the inaugural Finger Lakes Health Data Conference say the 14-county region continues to lead the nation in many respects, while also grappling with new challenges from rapidly changing technologies and skyrocketing data volumes.

More than 100 public health officials, researchers, business leaders and others from across the region joined the half-day event. It opened with a keynote address from Joshua R. Vest, PhD, MPH, an internationally-known health services researcher.


Two-Factor Authentication Goes into Effect
Rochester RHIO’s participants are required to provide two-factor, or multi-factor, authentication when logging into the Provider Portal.

As a qualified entity (QE) of the SHIN-NY (Statewide Health Information Network of New York), this is a policy requirement from the New York State Department of Health. The change fulfills NYS' requirement that a Qualified Entity, like Rochester RHIO, authenticate platform users to the NIST Identity Assurance Level 2 (IAL 2).

2020 Rochester RHIO Annual Report
From our CEO Jill Eisenstein...

The past year has tested us all — a global pandemic, racial injustice, economic hardship and political turmoil. Yet despite the stress and disruptions of 2020, Rochester RHIO stood tall to deliver on our mission.

Technology Updates: Ending Adobe Flash Player
Adobe announced it will stop distributing and updating its Flash player as of December 31, 2020. This announcement, along with further details, is available here. In addition, Rochester RHIO's technology partner for Image Exchange, eHealth Technologies, recently announced that it will no longer support Adobe Flash Player. As a result, Rochester RHIO's Image Exchange will no longer support the use of Flash. It will exclusively require HTML5-enabled browsers for all authorized users by the end of the year (12/31/20). Previously either Flash or HTML5 could be used.

Most browser providers are already phasing out Flash Player plug-ins, so that HTML5 will be automatically utilized when launching the Image Exchange. However some older browsers or browser versions may not yet support HTML5. If this is the case, users will need to upgrade their browsers in order to continue to successfully view medical images on eHealthViewer. Following is a listing of browsers that support HTML5:

  • Apple Safari 11
  • Google Chrome 62
  • Microsoft Edge 16
  • Mozilla Firefox 68
  • Opera 45
Rochester RHIO Sunsets Patient Care Network
Rochester RHIO and HealthVantics are sunsetting the Patient Care Network view effective immediately. In Explore+, your patient information connection, several views are available for authorized users including a consolidated, timeline view of patient encounters from across the community for authorized users.
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