The MLS Policy Committee and Board of Directors have just completed a thorough review of the MLS Rules related to lock boxes and Supra keys (both display keys and eKeys.) Click here to access the updated MLS Rules & Regulations. Of special note are the following two new sections with rules related to security and use of keys.

Security of Lock Box Key and Property Key

Keyholder acknowledges that it is necessary to maintain security of the Key (defined as the Supra display key or eKey) and the property key to prevent their use by unauthorized persons. Keyholder agrees:
a. To keep the Key in Keyholder's possession or in a safe place at all times;
b. Not to allow Keyholder's PIN to be attached to the Key;
c. Not to disclose Keyholder's PIN to any third party;
d. Not to lend the Key or the property key to any person for any purpose whatsoever or to permit the Key or the property key to be used for any purpose by any other person without authority from the seller;
e. Not to duplicate the Key or the property key or allow any other person to do so without authority from the seller;
f. Not to assign, transfer or pledge the Key or any other rights thereto;
g. Not to allow anyone who has been admitted to the property by Keyholder to remain in the property after the Keyholder has left the property without the consent of the property owners;
h. To return the property key(s) to the lock box when leaving the property;
i. Prior to leaving the property, close and lock any windows or doors opened or unlocked by the Keyholder or by anyone admitted by the Keyholder, and follow all additional security procedures as specified by the MLS.

NOTE: Any Keyholder found guilty of giving a Key to a non-MLS member may be fined up to $5,000 by the MLS Board of Directors.

Restrictions on Use of Key

Keyholder shall use the Key only for purposes of gaining authorized entry into real property on which an MLS lock box has been installed pursuant to an agreement with the Seller of such real property. Use of a Key to gain entry to a property for any purpose other than the exercise of authority or responsibility derived from the agency, subagency or other legally recognized brokerage relationship granted by the Seller in the listing agreement or offer of cooperation by the Agent, or from an appraisal relationship with the Seller or contract buyers, is specifically prohibited, without the authority of the Seller or Listing Agent.