To Our Customers:

We have received a lot of reports that the printer driver fails to print or the “Send to RVI” printer driver is not working correctly when trying to print more than one page.
Microsoft cumulated update released on 03/09/2021 broke printing for many printer drivers.

The cumulated update:
1. Windows Update KB5000802(Windows 10) 
2. Windows Update KB5000848(Windows 8)

Please see more information about this problem.

We are working on the problem and we will notify everyone when a solution is available.

The workaround is to avoid installing the Windows update or back it off the computer if it’s already installed.

RVI Technical Support