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Rapido UK Newsletter No. 70
©2026 Rapido Trains Ltd
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Blimey, this summer has been a scorcher so far, hasn’t it?
We appreciate that the last month has been crammed full of things to distract you from your hobby. So, here we are to get you back on track, get your mind off football and the weather, and back onto model trains.
Normally, for our intro, we tease you about what the newsletter will feature, without giving too much away. However, our goal for this month's newsletter is to revise our usual tactics and favour a more direct approach. Frankly, there’s so much good stuff to talk about we don’t want you to miss the net!
Kicking off, we have a wicked starting lineup, with two big OO Gauge rolling stock announcements. The first is an exciting new range of GWR G31/ G43 MOGO, X9 MICA A and V32 TEVANs. The second is a brake van that will make many pre-grouping modellers very happy, as it features no fewer than 5 different pre-grouping company liveries and many more.
For the second half, up front, we have a striking new locomotive engineering prototype.
They are supported by more engineering prototypes for the Evolution Horse Box, Evolution Open Carriage Truck, and SER/SECR 5-Plank 10 Ton Open Wagons.
Before we blow the final whistle, there are further updates on which products are shipping next and some shots from the factory. Back of the net!
Take all the hydration breaks you need, sit back, and enjoy this month's newsletter with us.
| | If you are using a web-based email service such as Gmail, be sure to click on the link near the bottom of the email that says something like "[Message clipped] View entire message". That will ensure you don't miss any of this newsletter. | | GWR G31/G43 MOGO, X9 MICA A and V32 TEVAN (OO Gauge) | The GWR were well known for producing freight vehicles designed for very specific types of loads or produce. The MOGO, MICA and TEVAN were great examples of this type of specialised vehicle. | | |
GWR RCH X9 MICA A and V32 TEVAN
In 1930, the GWR introduced the Diagram X9 MICA. This covered van broke the usual GWR van standard of a 9ft wheelbase and 16ft body. Instead, they opted to use the 17ft 6in underframe, 10ft wheelbase and fittings that were RCH compliant.
Designed for the dedicated transport of meat, the X9 MICA was a combination of different design ideas blended together.
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The X9 was designated MICA A, as it had no vents. However, the X9’s body was based on a stretched version of the X10 MICA design. So, much like its shorter counterpart, it had small feeder ice tanks hanging from either end of its roof, and a type of cork lining to keep its load fresh.
With Solid Carbon Dioxide becoming commercially available, the readily available ‘Dry Ice’ made the perfect coolant. It was loaded to each of the wagons via the tank hatches that were on each end of the roof, and accessible via the steps that were at both ends.
Despite the X9 MICA A vans running in dedicated trains from Birkenhead to London called ‘The Meat’ almost every day for many years, their success was fleeting. By 1938, much of the raw meat that was being transported by the GWR was being moved in more modern wagons, or the business had been taken away by road haulage companies.
| | This resulted in many of the X9s being converted. Any MICA A that retained their original purpose lost their MICA code during WW2, and were given the new code INSUL-MEAT, which was painted boldly on their sides. | | |
Upon conversion, X9 vans that underwent the change were given a new diagram, V32, and were designated as TEVANs. The TEVANs continued the vans' legacy of transporting perishables; however, this was now of an entirely different flavour.
Filled with Cocoa and tea, the TEVANs would complete round-trips between Bristol and Paddington, and Greenford and Bristol. The London-bound nighttime train from Bristol went by the name of ‘The Cocoa’ and would go via Fry’s and Co. chocolate and cocoa factory in Somerdale.
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Upon arrival in London, the wagons loaded with Fry’s sweet treats were taken to their West London depot and swiftly unloaded. From here, they were taken to Greenford, where they were filled at the Lyons Tea warehouses. The TEVANS then moved to Acton and were attached to the early morning Bristol-bound train named ‘The High Flyer’.
Both the X9 MICA A and TEVANs were painted in white, and remained this way right through to Nationalisation. Examples of both diagrams were inherited and used by BR. Sadly, none made it to preservation.
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GWR RCH G31 and G43 MOGO
By the 1930s, the popularity and accessibility of the motor vehicle had exploded in the UK. Many people had opted to drive for the first time; however, the conditions of Britain's roads and the reliability of vehicles of the day didn’t facilitate excessively long journeys.
Thankfully, the GWR were well-equipped and experienced at transporting road vehicles, with examples of open and covered carriage trucks being used way back into the pre-grouping era. But this was mainly carts of differing shapes and sizes.
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The new motor vehicle presented a new set of challenges, namely the sheer number that needed to be moved. But they were self-propelled, so loading could be done in a slightly different way.
The GWR introduced its first Motorcar Goods Wagon in 1905. This lengthy designation was shortened to MOGO by the GWR. The MOGO was the natural evolution of the traditional covered carriage truck.
By 1933, it was quite apparent that the popularity of the car was so much so that thousands were being built for export.
Several well-known car builders wanted to transfer their vehicles from the factory to the dock by rail. However, the GWR were reluctant to produce wagons that were exclusively designed for this purpose. Any new wagon design needed to be suitable for transporting vehicles and general purposes, in case the movement and export of cars ceased. An almost comical thought process by today's standard.
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They settled on Diagram G31. These had a similar RCH underframe design as the X9 MICA A, but had an entirely different body more akin to the standard MINK vans; vacuum brakes as standard; 3-hole steel disk wheels; and RCH axleboxes. The G31 MOGO were rated to carry 12 tons. They featured doors at both ends and a short flap with blocks that could hinge down to rest on the buffers. This allowed vehicles to drive through from wagon to wagon when they were being loaded.
Each wagon could carry one road vehicle, which was easily accessible as there was no internal framing, and could be secured using removable wheel beams and chains. They also had side doors and vents on each end so they could be used for general merchandise purposes.
A total of 350 G31 MOGOs were built between 1933 and 1936.
GWR revised this design in 1946. The new design was almost identical to the G31; however, where the G31 used vertical wooden planks on its side panels and doors, the new design used plywood sheets. This new design was given the diagram G43, and 100 vehicles of this prototype were built between 1946 and 1947.
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The G31 and G43 MOGOs were used by the GWR throughout their life for both of their intended purposes. Once inherited by British Railways, both prototypes continued to be used for motor vehicles and general goods.
They worked in revenue stock until the 1960s, when they were sadly withdrawn along with a plethora of similar wagons. This followed several derailments of short wheel-based wagons.
Thankfully, numerous examples survived through to the 1970s in departmental use. This was probably due to how useful a covered wagon with doors on both its ends and sides can be.
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Quite a few examples of the G31 and G43 MOGO survived into preservation. Restored examples can be found at several preserved railways, including the Seven Valley Railway, Bristol Harbour Railway, and Didcot Railway Centre.
Our new OO Gauge GWR G31/ G43 MOGO, X9 MICA A and V32 TEVAN will have the usual wealth of full external and underframe detail. With four different wagon body types in the range, there are a large number of tooling variants and separately fitted parts on each model.
All models feature either disc or spoked wheels, NEM coupling pockets, and are finished off with brass bearings and a high-quality livery application.
The order book is open for these exciting new models, and you can pre-order yours directly from our website or from any of our Official Retailers.
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In 1907, the London and South Western Railway introduced a new 20t Goods Brake Van. Designed by Carriage and Wagon Superintendent, Surrey Warner, they succeeded the outdated ‘Road Vans’ on many LSWR mainline freight services.
Built with an 18ft body and 10ft 6in wheelbase underframe, they were fitted with a veranda at either end and duckets on either side. They also had a separate goods compartment from the guard's area, making them ideal for parcels and light goods duties. These comforts clearly resonated well with crews, as the 20t Brake Van was seen as a vast improvement on its predecessors.
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A total of 35 were constructed, and these were issued Diagram 1545 by the Southern Railway during the grouping era.
Following the outbreak of war in 1914, Britain's railways were put under immense pressure. A large amount of rolling stock was requisitioned for the war effort and sent abroad to aid in the logistics of the ongoing conflict. By 1917, the War Department determined that additional brake vans were required. They adopted the LSWR 20t Brake Van design as standard, only amending it so that it was 2in narrower. These were constructed by numerous contractors throughout 1917 and 1918, and most of them were sent over to mainland Europe.
At the end of the Great War, much of the surviving rolling stock that had been used by the War Department was returned to the UK. This included at least 250 of the WD-built 20t Brake Vans. Upon their return, they were allocated to a long list of different pre-grouping railway companies to replace other vans lost during the hostilities.
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Twenty of them remained unallocated when the railways were grouped in 1923; these were subsequently purchased by the newly formed Southern Railway. As they were slightly different to those that they had inherited from the LSWR, they gave them a unique diagram number, Dia 1549.
As railway companies across the Eastern and Western regions received the repatriated vehicles, they would, in turn, pass them to the GWR and LNER upon the grouping. This made the design one of the most widely spread across the UK, and one that featured a plethora of liveries. Some examples survived through to the last days of BR steam, as they were still favoured for branch line work.
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The new OO Gauge LSWR / WD 20t Brake Van will be available in a variety of liveries, including early LSWR, WD, Pre-grouping, Grouping and BR versions.
As much as we would love to have included millimetre-perfect accuracy across the entire range, sadly, the difference in size between the LSWR and WD variants is minuscule at this scale. The 2in difference in size would equate to only 0.66mm in OO Gauge; as such, we will be covering both types with a single body tooling.
Due to the high number of builders and owning railway companies, the 20t Brake Van had quite a few key differences. We have included as many of these in the range as possible.
These include duckets that are panelled, boarded or plain riveted, roofs either with or without rain strips, panelled or doored sides, two types of buffers, three types of axle boxes, and a plethora of handrail combinations.
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Each model will have a multitude of separately fitted parts, including highly detailed brake gear, running boards, lamp irons, and a chimney.
The van's interior contains an internal partition, chairs, a stove, and a handbrake. All versions are fitted with NEM 362 standard coupler sockets, metal bearings and either split-spoked or 3-hole disc wheels.
We are pleased to say that the project is already in the tooling stage.
The order book is open, and you can pre-order your models directly from our website today or from any of our Official Retailers.
| New All-Purpose Wagon Liveries – (009) | |
That’s right, we’ve decided to add even more colourful, intriguing, and occasionally somewhat tongue-in-cheek liveries to our incredibly well-received 009 Gauge All-Purpose Wagon Range.
The range features fan favourite liveries such as G. Fawkes and Ffestiniog Railway Red. There is then a nice selection of our favourite real-world PO wagon liveries translated into 009 equivalents.
These new liveries will be featured on a selection of the wagon tooling that we included as part of our first batch of wagons.
The production of these liveries will be alongside the Rectangular Tank Wagon, Round-Ended Flat wagon, and Wooden Coal Hopper. Keep an eye out for updates on the orderbook closing.
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So, get your pre-orders in today, and make sure you don’t miss out!
You can pre-order your models directly from our website today or from any of our Official Retailers.
| | NEW LOCO TOOLING VARIANTS! – Peckett & Sons ‘What if’ Large Tank Cranmore Class (009 Gauge) | |
If this month's OO announcements weren't enough to catch your eye because you are a narrow-gauge modeller, keep reading, because we are adding more models to our Narrow Lines range too.
Working in conjunction with Light Railway Stores, we are expanding our 009 Peckett & Sons Cranmore Class to include a wonderful alternative tooling version. The Peckett & Sons ‘What if’ Large Tank Cranmore Class.
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This hefty variant features a much larger saddle tank that stretches forw
ard over the loco's smokebox and is much wider and taller than its other Cranmore Class siblings. It is also fitted with a new style of chimney, dome and safety valve arrangement.
The new Peckett & Sons ‘What if’ Large Tank Cranmore Class will be available in two eye-catching liveries. The first Livery is Peckett Standard Green, matching the first two models in the standard Cranmore class range, which includes Gamecock.
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The second model has a striking lined black livery, and we’ve given it the name Pugbash. This is an homage to the veteran 009 modellers who for many years have had to bodge and convert their models. ‘Back in the day’, one of the most popular kits to convert was the airfix plastic Pug, so we thought we would honour the ‘good old days’ of 009 modelling.
This brand-new tooling variant will be manufactured alongside the other 009 Cranmore Class models; as such, you don’t have long to pre-order them. We will be closing the order books on Monday, the 31st of August, so make sure you place pre-orders before this date!
You can pre-order your models directly from us or from any of our Official Retailers.
| | To go alongside these two models, a glorious GWR livery will also be available exclusively from our friends at Light Railway Stores. With GREAT WESTERN boldly painted on the sides of its plump tank, this will fit in nicely in any Western or Welsh-based layout. | | We’ve got loads of new engineering prototypes to show off this month. Let's start the ball rolling with a Northern powerhouse. | Incredible Ironclads! – L&Y Class 25 ‘Ironclad’ Engineering Prototypes (OO Gauge) | | |
Here's some news that should make some of our Northern modellers happy. We have already received several engineering prototypes for the OO Gauge L&Y Class 25.
These prototypes bring to life a class of loco in model form that movie buffs and pre-grouping preservation fans love.
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Using a combination of cast metal and injection-moulded plastic parts, we have created a highly detailed model that has as much weight added as possible.
The factory has kindly sent us prototypes with the vast majority of the separately fitted injection-moulded plastic parts in a different colour to the rest of the prototype, which highlights just how many additional parts these models feature.
This is particularly apparent in the cab. Just look at how many separate parts are fitted to the backhead! We were blown away by the detail when we saw these samples, and we hope you’ll agree.
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Let's be honest, lots of us railway modellers are self-confessed rivet counters. The advantage of working with injection-moulded plastic is that details such as rivets can be represented with a more accurate scale size and quantity. So, we were particularly pleased when we saw how crisp the rivet details have come out on these models. Areas such as the tender sides and cab are enhanced beautifully by these added details.
The eagle-eyed among you will have spotted that although these prototypes are the same class as ‘The Green Dragon ', the detail differences mean that none of these samples technically represents the loco. Don’t panic, we have just been sent a handful of prototypes so we can check the class mechanically. The final models will be fitted with accurate details, so ‘The Green Dragon ' will roar into life soon.
| | Have you pre-ordered the L&Y or LMS liveried Evolution Coaches? Arriving later this year, they will be the perfect rolling stock to run with these lovely locos, no matter what era you model. We have sold out of most of these versions, so if you are still looking to put together the perfect L&Y train, we would recommend contacting your Official Retailer of choice to see if they still have stock available. | |
Of course, you could always have your Class 25 hauling a train of Evolution Horse boxes. Bound for Aintree, where fame and fortune await at the Grand National. Read on for more news on the Evolution Horse boxes.
Order books are open for both the OO Gauge L&Y Class 25 and Railway Children Train Pack. You can pre-order yours directly through our website, or via any of our Official Retailers.
| | Well Rounded! - SER/SECR 5-Plank 10 Ton Open Wagon Engineering Prototypes (OO Gauge) | | |
Round-ended open wagons are a design that is synonymous with the pre-grouping era. As a manufacturer that has produced a huge selection of pre-grouping freight prototypes, it's almost a surprise that it's taken us this long to get a-round (ba-dum-tss!) to doing one in OO Gauge. But by the look of these prototypes, it was well worth the wait.
Our factory has sent us versions of all three wagon bodies, so you can see all of the variants that are available in the range.
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The wagon bodies include full internal and underframe detail, so it's not going to matter if you choose to model yours empty, or with a load; they are still going to look fantastic.
Round and Low D-ended wagons were ideal for sheeted loads and were regularly seen running as such. This offers you lots of opportunities to model interesting loads in these new wagons. All models of Dia.1341 Low D design also come supplied with optional parts to fit a Williams Pattern sheet rail.
We’ve included versions of the rail in both the up and ‘at rest’ positions so you can choose based on your modelling preferences.
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During our research, we even came across a curious photo that featured a rake of them loaded with a rather questionable number of live sheep. The world is your oyster when it comes to the goods you choose.
Slotting into our extensive range of SECR wagons nicely, these new models add some rather interesting profiles to your existing freight rakes, whether they are Round, Low D, or Square-ended versions.
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The range has an extensive selection of liveries covering the wagons' history from SER through to SR days, and with multiple wagon body types, you can create an entire train from your era of choice exclusively using these wagons, and they will all have unique running numbers!
The order book is open for the OO Gauge SER/SECR 5-Plank 10 Ton Open Wagons, and you can pre-order yours directly through our website, or via any of our Official Retailers.
| Don’t forget, we have everything you need to create a complete SER, SECR or SR freight train. The SER O Class and Batch 2 of the SECR 20t 6-Wheel Brake Van include both SER and SECR liveries. Pre-order yours now! | | Pony Prototypes! – Evolution Horse Boxes, and Open Carriage Truck Engineering Prototypes (OO Gauge) | | |
There is nothing pony about these; let us assure you of that!
Very rarely are we lucky enough to announce a project that makes customers happy the length and breadth of the country. But based on the incredible feedback we have had from both customers and retailers, it’s fair to say our Evolution Horse Box and Open Carriage Truck announcements really struck a chord with many of you.
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The renders made both vehicles look great, but arriving rather swiftly after their recent announcement, we have already received engineering prototypes for both vehicles.
Understandably, upon announcement, your attention was probably drawn to the eclectic mix of interesting and colourful carts that were loaded onto the OCT. However, you might have missed just how detailed these road vehicles actually are. We have ensured that the load matches the carriage when it comes to the level of detail, and these unpainted prototypes show you just how detailed we mean.
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Several of you contacted us and asked how easy it is to replace the load. Well, as simple as picking them up and popping something else in its place. This gives you the freedom to transport whatever curious load you like or use your cart somewhere else on your layout.
The models aren’t just about the carts; the carriage is smart too. The samples give you a great idea of the variations of side panels; each model has been fitted with one of three designs.
We can’t talk about the OCT without taking a closer look at the Horse Box, can we!
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Horse boxes came in all manner of shapes and sizes, and our Evolution rendition has drawn inspiration from many designs. At 16ft in length, and kitted out with a single groom’s compartment, examples such as this would have been seen up and down the country.
We’ve even added lighting to the compartment so that they match the Evolution Coaches and your groomsman can travel in style.
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Much like the Evolution Coaches, we have included a detailing pack that has optional open droplight window glazing pieces; all you have to do is pop out the closed window and glue the new one in place. This is ideal for the vehicle's human passengers, who may not want to endure the whiff of horse droppings drifting through to their compartment on a long journey.
The Evolution Horse boxes have numerous light fitting variants; these represent gas, oil or electric-fitted vehicles. The separately fitted parts that are used to specify the lighting type are easily identified on these engineering prototypes.
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Football isn’t coming home this time, but we have loads of brand new models that will be in your home any day now!
Throughout July, we had quite a few big deliveries. Big in size and importance, as they not only included one of the most highly anticipated OO Gauge locos we’ve ever made, but also our first ever 009 models. We are pleased to say that the following items have arrived and passed our QC checks.
Lots of you have already been enjoying these models as they have been sent out to paying direct customers and retailers. If you are wondering where your models are and have ordered directly through our website, you will have received an email that confirms their arrival. This email contains a payment link so you can complete your order with ease.
If you haven’t received this email and have pre-ordered directly through our website, do not hesitate to contact our Customer Service department. They will answer your queries and help you complete your order so you can enjoy your models.
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2P in the Sea! – Midland 483 Leave the Factory (OO Gauge)
Just because we have received a boatload of deliveries doesn’t mean our factories have stopped there. Following the niceties that arrived in July, there should be even more models arriving throughout the quarter.
First to leave port is the OO Gauge Midland 483. This Regal loco is going to be a real crown jewel in your collection, and with Midland and S&DJR Liveried Evolution Coaches already in the hands of many customers, we know there are lots of you champing at the bit to get your hands on these models.
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Ivor Inbound! – Ivor The Engine Sets Completed (OO Gauge)
Hot on the heels of the 483 and wagons is the model which we get the most emails about.
We are incredibly excited to say that both the Ivor the Engine Train Packs and Rolling Stock Packs have been completed and are now bobbing their way to the UK from our factory in China. So, the short answer is not long!
As many of you are aware, international shipping isn’t always the speediest. This means that it will be a couple of months before Ivor, the 483, and the wagons arrive in the UK. They will then all undergo our intensive QC checks before we can confirm that they are ready to be released to customers.
Keep an eye on your email inboxes over the coming months. In addition to your usual monthly newsletters, which will contain updates, we will contact those of you who have pre-ordered directly through our website by email when your models have arrived.
| | As usual our factories have sent us some photos of projects working their way through the factory. | | A first look at L&Y livery Evolution coaches. | Faded BR-era private owner wagons. | K&ESR Evolution carriages - available only from us to support Marcia! | Internal details for the Rails of Sheffield exclusive LBSC 4 and 6 wheel Brake Vans. | | |
Our GWR range is ever increasing, and we are pleased to say that the 45xx ‘Small Prairie’ is the next Western Region loco to move through to the production stage. The ‘Small Prairie’ is an iconic GWR design, and our range contains variants of the class never seen in ready-to-run. So, you aren’t going to want to miss this.
With this in mind. Make sure you get your pre-orders in by Monday, the 3rd of August, for the following item:
For the order book closures at the end of summer, we turn our attention to the following projects:
The order book closes on Monday, the 31st of August, for the following:
Remember, if you want to pre-order any of these models, you can do so directly through our website or with any of our Official Retailers.
| | British railway enthusiasts are an incredibly lucky bunch. When you consider the modest size of our nation, we have an enormous amount of beautifully kept and lovingly restored preserved and light railways. From the far reaches of Cornwall to the furthest coast of East Anglia in one direction and the Highlands of Scotland in the other, there are hundreds of groups of people offering their free time to ensure that the rolling stock, buildings, and overall history of our railways is retained and there to be enjoyed. This ensures that generations to come can share in our love of railways and hopefully be inspired. It will hopefully inspire the next generation of preservationists to carry on the tradition. | | |
All the hard work we do certainly doesn’t make it sound like luck, but to be frank, we are indeed lucky. When compared to other countries across the globe, the UK is inundated with railways that you can visit, be it big or small. Residents of the more far-flung parts of the globe aren’t graced with anywhere near as many opportunities to smell burning coal spewing from a chimney, hear the awesome thrash of an old diesel, or take in the atmosphere of a period station. We sometimes just don’t realise how lucky we are.
We are incredibly grateful, as our stoic approach to preservation is an essential ingredient to the model railway industry. It puts a variety of locos, wagons, coaches and other oddities in the public consciousness, making these prototypes popular modelling choices. It s also an incredible resource for research. In short, we need the heritage railway movement and historic societies.
With this in mind, as a business we feel it is important to treat this important commodity with the respect it deserves and give back to it where we can.
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Over the years we have done this in a variety of subtle ways. This has included making exclusive liveries available through our website where the society doesn’t have the resources to host, promote and distribute an exclusive livery themselves. It has also included donations made to railways and societies.
We don’t like to make a big deal about these because the end outcome of the organisation receiving the additional funds is more important than a shameless excuse to use the donation for marketing purposes. We are pleased to say that organisations such as Bristol Harbour Railway, Chatham Dockyard Railway, and the Kent and East Sussex Railway are some of the many groups that have benefited from our donations and that we have proudly supported.
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Over half of our staff are involved with some kind of preservation or historic railway group and have even been involved in gaining grants to keep their chosen society going. So having sat on the other side of the fence for many years, we know just how important this type of contribution is and the positive impact it can have, no matter how small.
With the aim of always giving back, Rapido plans to continue making donations, and as we grow, we hope to be able to increase our charitable donations accordingly.
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Now we’ve covered what we are doing, we want to encourage you to do your part!
In addition to offering your skills and knowledge as a volunteer for these organisations, we would like to encourage you to financially give back where possible too. We know you love the model trains that these groups make possible; otherwise, you wouldn’t have read this far into the newsletter.
We appreciate that disposable income isn’t a luxury that everyone has, but for those of you who can spare even a small donation, or make an extra visit to your preserved line, we would wholeheartedly encourage you to do so.
Every ticket, cup of tea, every bit of merchandise, and every association membership counts!
Let's rally together as a group of fellow enthusiasts, making sure that there is enough money in the pot so that generations to come can fall in love with railways in the same way that we have.
So, go on, let's all do our part.
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With all these new announcements, new samples and the delivery of loads of new models, we hope it's inspired you to get some hobby done over the summer.
We are looking forward to seeing our first 009 models and the sensational S160 on people's layouts - just like the fantastic photo above courtesy of Tony Wright / BRM. Please share some photos or videos with us on the relevant social posts when they pop up.
We hope you enjoy the sunshine while it lasts. Oh, and if you are travelling the country as part of your summer holiday, make sure you find the time to visit at least one preserved railway: every visitor helps to ensure these wonderful attractions can continue for years to come.
Anyway, we'll be back with another newsletter at the end of the school holidays for an end-of-August update.
The Rapido Trains UK Team
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You can write to us at Rapido Trains UK, Unit 3, Clinton Business Centre, Lodge Road, Staplehurst, Kent TN12 0QF. Alternatively, you can call us on 03304 609496 or you can
e-mail us at customerservice@rapidotrains.co.uk
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