Rave reviews for MedChat

In one year, Tryon's MedChat feature has helped 100,305 patients schedule 32,871 appointments and fill 7,871 prescriptions!

Are you one of them? Don't miss out on this HIPAA-compliant and time-saving way to get questions answered quickly.

Five stars customer product rating review flat icon for apps and websites

... Convenient and efficient ... I updated my insurance in a flash.

She read everything, I did not have to repeat. Best online experience hands down!

... A great way to schedule appointments if you cannot talk on the phone.

MedChat is operated by Tryon Patient Connect, the same talented team that answers the phone. MedChat can help you:

  • Request an appointment
  • Cancel or reschedule an appointment
  • Request a prescription refill
  • Request fax numbers
  • Get help with the patient portal
  • Make a medical records request
  • Request directions to Tryon locations
Start the conversation on TryonMed.com

From Tryon's Family Medicine specialists

A continuum of care for the whole family

Family medicine specialists are trained in preventative care and equipped to diagnose and manage chronic conditions in patients of all ages. This includes newborns, children, adolescents, and adults (all the way through seniors), so the whole family can be seen at one practice.


Tryon Medical Partners Gaston specializes in family healthcare, and its board certified physicians and clinical team all have training in pediatrics (and a dedicated waiting room for its youngest patients). Learn more.

Concussion 101

Ball-600x800 image

With Margaret K. Ball, MD, FMC, Family Medicine


It’s always difficult, especially with young children, to tell what is a bump on the head or something more serious.


Tryon’s Dr. Margaret Ball is a family medicine specialist who sees patients of all ages in our Gaston location. She shares about concussions, aiming to provide clarity around what they are, how to identify them, and how to prevent them in the first place. 

What exactly is a concussion?


Dr. Ball describes a concussion as a type of traumatic brain injury (sometimes called a TBI) caused by a bump to the head or by a hit to the body that causes the brain to rapidly move back and forth.


Symptoms can include headaches, dizziness, feeling off-balance, blurred vision, trouble concentrating, and mental fog and fatigue.

How serious is a concussion? 


“Concussions can be fatal,” Dr. Ball emphasizes. “If someone has a concussion and they go back out to play a sport, sustaining repeated concussions before they’ve healed, then cumulative brain injury can evolve into Chronic Traumatic Encephalopathy (or CTE).

How can I prevent a concussion?


Especially with children who may have concussions from sport-related injuries, prevention can be difficult as they often desire to get back in the game. Dr. Ball recommends keeping anyone who has a head injury on the sidelines, following any “return to play” and “return to learn” protocol guidelines, which differ by school district. 

Learn more

Women's Health: Menopause

The facts about hormone therapy

Gynecologist and clinical director of the Tryon Women's Center, Jennie Hauschka, MD, FAOG, visited WBTV for an interview about menopause and hormone replacement therapy (HRT) on QCMorning earlier this week.


HRT became controversial decades ago as a result of a study that overemphasized harmful effects on older women.

New research sheds light on the benefits of HRT, which outweigh the risks. Watch as Dr. Hauschka sets the record straight.

Three ways to adapt your workouts after 40

With Philomena Salvemini Hilton, MD, FACOG

Evans image

Menopause is a transformative phase of a woman's life, signaling the end of one chapter and the beginning of another.


Amidst the hormonal fluctuations that come with this transition, learning how to exercise for menopause becomes not just a choice but a crucial element in navigating through this period with grace and vitality. 


Tryon Women's Center gynecology and sexual health specialist Dr. Philomena Salvemini (pictured here in the gym on her 45th birthday) offers insights and tips to help you thrive through your menopause journey. 

Just keep moving. 


Women lose about 1% of their muscle mass each year after they turn 40 and with the decreasing muscle mass, balance often becomes an issue. Exercise can counter these symptoms of menopause, as well as lack of energy, anxiety, depression, and trouble sleeping. 

Reconsider what kind of exercise makes sense.


In your 40s, focus on weight training, HIIT (High Intensity Interval Training), and weighted cardio two to three times a week maximum. In your 50s, 60s, and 70s, prioritize functional training walking, pushing, pulling, bending, squatting, lunging, and core exercises.

Consider other lifestyle adjustments.


Exercise is a critical piece of the puzzle in managing the menopause journey, but hormone replacement and nutritional choices can help reap the most benefits from exercise for menopause. Consider cutting out gluten and dairy, and reducing intake of alcohol and caffeine.

Get more details

Clinical trial opportunity

In close partnership with Javara, Tryon offers clinical trials for a range of health issues and conditions. With your help, we will find solutions to our most pressing medical challenges, and ensure that healthcare is working for all.

Gastrointestinal conditions


If you are an adult who is interested in participating in an upcoming clinical trial for gastrointestinal conditions, please fill out this interest form and a member of our team will reach out to you. Please understand there may be a delay in our response. 

For more information, contact a Javara Clinical Trial Navigator by phone at 704-586-9386 or email at infocharlotte@javararesearch.com

X Share This Email
LinkedIn Share This Email
Facebook  Twitter  Instagram