April 2020

During this time of unprecedented events - the whole world has shifted their ways. Communication, work and operations have changed.

It is important to stay connected and adapt to these times. Show your customers you are still there and meet them where they are doing business, whether that's extending a helping hand or offering a different service to assist them better.

Change appointments and events with our scheduling service. Let us answer calls while your office is closed. We can monitor your devices while you are away. We are available to service you and your business 24•7•365.

ASuperior Contact Center is here to support you and your team. If you have any questions about services we offer, we'd love to connect! Email or call us at 1.800.344.6470 .

Stay Safe,
Visitors viewing your website probably have questions. Do you have live chat available so they can get quick answers? In a world of instant gratification, Live Chat allows your company to connect with visitors on your website in real time.

Live chat offers a low effort and convenient way for your clients to contact your business immediately while continuing to view your website.

Did You Know?
• 53% of customers would prefer to use online chat before calling a company for support

• Chatters spend 60% more than non-chatters

No need to wait. Our agents are ready and waiting 24•7•365 to offer personalized live chat for your prospects and customers. They can even assist with a purchase. 

In these difficult times, companies and their employees are going the extra mile. They're adapting to the situation and making the most of this challenging pandemic. One thing is certain: Their customers will never forget their efforts.

How companies are stepping up during the coronavirus crisis:

  • Extending services to the community
  • Being a good corporate citizen
  • Above-and-beyond customer service
Adjusted Office Hours? Easter Holiday Hours?
Has COVID-19 changed your hours?
Are you closed for Good Friday? Easter?

Let us know of any changes in your schedule, so we may inform and serve you and your clients effectively.
Industry News

Responding faster to a lead or a potential customer is going to leave a better impression than making new customers (or any customers) wait around. Not only will it make them happy, but it can also have a big impact on their potential to convert.
Live chat is one of the quickest methods of customer service.

Live chat is one of the best tools that many B2B companies are utilizing on their websites.

With daily life changing for many around the world due to the coronavirus pandemic, a huge surge in internet traffic has led to worries over the resilience of the infrastructure that keeps things humming.

As the COVID-19 disease spreads, authorities in many countries — from the U.K. to India — have implemented nationwide lockdowns, forcing people to work remotely while children are sent home from schools.

Our clients are important to us, we love connecting on social media and being apart of their lives. We keep our social media channels up-to-date so you are always informed with the latest updates.

Not only do we share news about ASuperior Contact Center on our social media, but we also share business and communication tips. Come join in on the conversation!